Iwo Jima All inclusive Holidays

Room and staff were awesome !!!

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

The staff were friendly and courteous, especially the front desk and housekeeping staff. The room was clean and there was an atmosphere of calmness from the time you entered the hotel. The restaurant on site was good as well, and their staff were pleasant and attentive. Excellent experience! Will definitely be coming back!

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

This is a good, basic hotel which is convenient for St Peter's and the Vatican. The city centre is also within easy reach via the metro. There is a buffet breakfast with a good selection available in the morning. Staff were very helpful, particularly the night manager who was very helpful when I had a minor accident - a fall in the room. See below. Likewise, the chambermaid was able to confirm that my hairdryer was not working and it wasn't my fault! (It was quickly repaired). The room was small but compact with enough space for me and my belongings. Wifi was patchy at best and the TV channels did not offer much entertainment, the exception being a Sean Connery film (in English, curiously) which I hadn't seen. The one problem: Aurum Hotels, please do NOT have a step between the bedroom and bathroom; a slope would be much safer.

The hotel staff was courteous and professional. The room was very clean and comfortable. The food was good.

We just left Rome and our Hotel was in very nice neighborhood close to Metro line B Bologna which is 9 min walk from hotel to connect us to city center. Beds were very comfortable we had 3 twin bed room with 2 long closets for all three of our clothes nice medium size bathroom and staff at front desk GREAT CREW

Every thing was very nice and pleasant

Everything was great, from the staff to the location. My wife and I really enjoyed ourselves.