Kennet & Avon Canal Trail All inclusive Holidays

Bedrooms very small didn't realize no elevators. Biggest small room I have ever seen was on 4th floor. I realize some things cant be changed. But small thoughtful gestures would ease disappointment of rooms. For example upon arrival most people exhausted from travel offer a refreshment drink. Anyway should have done more research.

Excellent all around

Room was recently renovated and comfortable but a proper chair would have been appreciated. The fact that there was no space for a small desk and chair will give you a sense of the small size of the room.

Good location, clean and modern, friendly staff

Liked free coffee, tea, water in lobby. Nice terrace area with tables in front of the hotel was relaxing & quiet. Room was very clean and ac worked well. Bed was comfortable & bathroom was decent. Convenient for Covent Garden, restaurants, shopping & theatres. Disliked that some rooms were in the basement or had a window onto a narrow dark shaft. This was not made clear on Expedia nor on the hotel website. Price seemed high for that type of room. Staff were helpful when room with actual window with daylight was requested. Photos of bar & restaurant are not part of the hotel lobby but situated in a different building accessed via a corridor.

Beautiful hotel with friendly staff. Close to shops and restaurants- Covent garden. Highly recommend it for London visitors. I look forward to staying at the hotel again on my next stop in London.

Excellent all around

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.

Bedrooms very small didn't realize no elevators. Biggest small room I have ever seen was on 4th floor. I realize some things cant be changed. But small thoughtful gestures would ease disappointment of rooms. For example upon arrival most people exhausted from travel offer a refreshment drink. Anyway should have done more research.

Excellent all around

Room was recently renovated and comfortable but a proper chair would have been appreciated. The fact that there was no space for a small desk and chair will give you a sense of the small size of the room.

I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.

The manager gave me a complimentary breakfast on my last morning and on my first morning I was able to go to my room as soon as I checked in - at 8 a.m.!

Excellent all around