Kelso Beach Holidays

While the location of the hotel was great, the room was a little shabby, the bathroom was very small, and the check-in process was not ideal. You should know that this hotel does not have any front desk staff, and if you encounter an issue, prepare to have to make a phone call to a remote staff person. In my case, we were locked out of our room after initially checking in successfully. We called customer service and they were able to help, but I can imagine this would be stressful if you were locked out at say midnight. While it was reasonably priced, I would not recommend this hotel.

Accommodation was faultless, room, decor and cleanliness unremarkable! We stay here ever year at this time and these are the main reasons, however we enjoy a nightcap in the bar but unfortunately when we returned at 2300hours it was closed due to staff shortages which ended our night earlier than it normally would.

Room excellent lovely quiet location but still near city centre etc. staff friendly and helpful. Food excellent.

Great location, lovely apartment with good facilities. Great left luggage facility if you arrive early. Just be aware there’s no elevator.

Great service and great place

Amazing hotel, food in the first floor restaurant was truly the best and the new bar with choice of Vinyls was really a unique experience.

Lovely apartment in a great location. Right next to the Palace. Located at the opposite end of the royal mile to Edinburgh castle, and not far from all tourist sites and restaurants. It's all uphill from the apartment, but a lovely downhill walk on the way back. 😁 Apartment was lovely and clean, plenty of room for us and a super handy bed/sofa that was easy to use each day. Only issue was we were never sent the door code for entry to the apartment. No-one seemed to reply on the info@abbeystrandapartments.com email address. Called twice and was told something about the company being bought out. Super helpful lady on the phone who then sent us the door code. That came from reception@oldtownchambers.com email address. Who knows who's running it. Great weekend break in a great apartment. Admin was rubbish though. As always, saved by the lovely friendly staff on the phone.

Excellent Experience!!!

Wonderful location to stay at for your trip to Edinburgh.

Great service and great place

Room excellent lovely quiet location but still near city centre etc. staff friendly and helpful. Food excellent.