Marrakech Cheap Holidays

The hotel is amazingly beautiful and really local to the centre. The staff were nice in the hotel and the room was very nice including bathroom. My only complaint is about the Spa, for two people we paid 1300 MAD for a selected service however they just completed a service which was actually not what we wanted and cost 700MAD instead. When we complained Iman the young girl was laughing at us and she needs to learn some manners. We were scammed and she told us so many lies it’s actually Terrible! This ruined our mood and left a very negative impact for our stay. Not sure why these young girls thinking of themselves and become obnoxious. We wanted our money back and she refused but we showed her on the board how much we should have been charged for what they gave us. The overbooked the ONE working lady downstairs so couldn’t complete our services properly at all!!!!!

The hotel is beautiful with a lovely peaceful atmosphere. This was our second time staying here and we loved it just as much as the first. The staff are excellent and the food is delicious. The spa treatments are also very good. Great to be able to pop into the Medina using the free shuttle too. Thanks for another lovely stay!

Very nice stay. 4.5 stars. Only .5 off was that phone in one of our two rooms stopped working 2 days in and was never fixed. Not a biggy but still a bit of a concern in case of emergency or other needs. Luckily we had a second room with a phone that worked. Very kind and friendly staff. And Xmas Eve dinner at the buffet was amazingly insane. So much good food and merriment. Note that the spa is not great at communicating changes if delays or staff absences that may affect scheduled service. Also the spa pool is indoor which is super but costs extra ($10 USD per adult, kids free which was very nice). Shuttle to town fills up fast and must be booked in advance (at least 24 hours if not more). We will come back!

Brilliant staff, brilliantly organised and lovely environment. Abdul the tour guide was excellent.

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

The hotel is beautiful with a lovely peaceful atmosphere. This was our second time staying here and we loved it just as much as the first. The staff are excellent and the food is delicious. The spa treatments are also very good. Great to be able to pop into the Medina using the free shuttle too. Thanks for another lovely stay!

Very nice stay. 4.5 stars. Only .5 off was that phone in one of our two rooms stopped working 2 days in and was never fixed. Not a biggy but still a bit of a concern in case of emergency or other needs. Luckily we had a second room with a phone that worked. Very kind and friendly staff. And Xmas Eve dinner at the buffet was amazingly insane. So much good food and merriment. Note that the spa is not great at communicating changes if delays or staff absences that may affect scheduled service. Also the spa pool is indoor which is super but costs extra ($10 USD per adult, kids free which was very nice). Shuttle to town fills up fast and must be booked in advance (at least 24 hours if not more). We will come back!

Brilliant staff, brilliantly organised and lovely environment. Abdul the tour guide was excellent.

Pros- the staff is absolutely lovely and helpful. The location is also not so deep in the Medina that it makes it hard to navigate. This is important for those who like to wander or a solo travelers. The accommodations are quaint. The breakfast is also tasty. Cons- the sheets weren’t clean. My sheets had orange stains on them, my pillowcases black specks and my towels were unbecoming. Having experienced several riads now, please consider some form of better heating systems for the off season.

The hotel is beautiful with a lovely peaceful atmosphere. This was our second time staying here and we loved it just as much as the first. The staff are excellent and the food is delicious. The spa treatments are also very good. Great to be able to pop into the Medina using the free shuttle too. Thanks for another lovely stay!

Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex