Asia Food and Wine Holidays

Best staff, breakfast happiest service I have come across in my vast travels thus far. Thank you very much for the great memories!

The staff and the food are amazing. However, the block where I stayed and my room were badly in need of renovation. Damage to the floor tiles in my room could have led to cut feet if I hadn't worn flip flops and paid careful attention to where I was walking.

The staff was friendly and the property close to restaurants.

All in all a very relaxing break

I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start.

Best staff, breakfast happiest service I have come across in my vast travels thus far. Thank you very much for the great memories!