Awa Golf Holidays

Nice place! Nice staff. Definitely come again.

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.

The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.

Rooms were a bit disappointing but location and facilities are amazing.

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.

The staff was so accommodating and helpful including the concierge, Mari. The room was clean and pretty with delicious bed, pillows and comforter. The shower was great and the towels were super fluffy. We enjoyed the beautiful gym and ate at both restaurants which were excellent. Hotel is located walking distance to lots but kind of a busy commercial location. But we loved the Kimpton.