Caribbean Golf Holidays

Friendly, helpful staff, great food and drinks, impeccably clean rooms, pool and beachfront.

Wilbur, Georgi, Felix, and Alejandro were all great! I love the staff. We came for my girls birthday! I can’t thank Wilbur enough for the birthday surprise. The rooms were so clean, the staff was super nice, they took care of everything we needed.

My first room was dank smelling but I was assisted in changing rooms about half way through the trip. The food was good as was the beach and pools. Appreciated the attention and energy from the entertainment staff (Maria, Chocolate, Joy Boy).

Awesome service ! Staff is great, very cordial and helpful, beach is clean as it gets … nothing but good things to mention !

I booked this trip with my daughter for a quick getaway and booked a junior swim up suite for 4 nights through Expedia. Words cannot describe how frustrated I am with our experience. We took the first flight out of our hometown airport hoping to spend the entire first afternoon in the sun. That did not happen because our room was supposed to be ready no later than 3pm the day of check in. We got the run around after I refused to take two twin beds that we were being offered by the front desk so I feel like I was “black listed” by the front desk team as a result. It took hours to get our room despite having a butler (whom was not able to effectively execute on any request I had for her). It wasn’t until a concierge manager noticed us waiting in the lobby and commented how long we were waiting did we get our room. He took matters into his own hands and personally walked us to our room and I was so grateful. He apologized for the room check in issues but I got no real explanation as to what happened. As an Expedia member I was told early check in would be an option- again didn’t happen for us. My room wasn’t cleaned for two days and I was told it was as because I didn’t ask for it to be cleaned by pushing the button near the front door. Had my check in experience been handled properly I would have known this button needed to be switched on. The front desk team continued to be an issue during my entire trip.

I booked this trip with my daughter for a quick getaway and booked a junior swim up suite for 4 nights through Expedia. Words cannot describe how frustrated I am with our experience. We took the first flight out of our hometown airport hoping to spend the entire first afternoon in the sun. That did not happen because our room was supposed to be ready no later than 3pm the day of check in. We got the run around after I refused to take two twin beds that we were being offered by the front desk so I feel like I was “black listed” by the front desk team as a result. It took hours to get our room despite having a butler (whom was not able to effectively execute on any request I had for her). It wasn’t until a concierge manager noticed us waiting in the lobby and commented how long we were waiting did we get our room. He took matters into his own hands and personally walked us to our room and I was so grateful. He apologized for the room check in issues but I got no real explanation as to what happened. As an Expedia member I was told early check in would be an option- again didn’t happen for us. My room wasn’t cleaned for two days and I was told it was as because I didn’t ask for it to be cleaned by pushing the button near the front door. Had my check in experience been handled properly I would have known this button needed to be switched on. The front desk team continued to be an issue during my entire trip.

Wilbur, Georgi, Felix, and Alejandro were all great! I love the staff. We came for my girls birthday! I can’t thank Wilbur enough for the birthday surprise. The rooms were so clean, the staff was super nice, they took care of everything we needed.

My first room was dank smelling but I was assisted in changing rooms about half way through the trip. The food was good as was the beach and pools. Appreciated the attention and energy from the entertainment staff (Maria, Chocolate, Joy Boy).

Great stay. The only thing that let the room down was old tv that had a lot of static and limited watching options. I suggest upgrading to smart tvs to allow people to use their own streaming devices.

Amazing property with beautiful views. Food was better than expected and staff was extremely courteous and friendly. Our stay was memorable and one we would love to repeat. If I was to make suggestions I would say: have an adult pool, or a more quiet area; gym is too small, you could add a studio using the closed stores beside the gym; offer water by the tennis courts and refill the coolers by the pickleball courts.

We stay at Newstead Belmont Hills every year and have always held the property in high regard. Unfortunately, this recent stay was our first truly disappointing experience. Upon entering our room, there was a strong moldy odor. We also discovered that the jetted bathtub was not working---something I greatly look forward to each stay--as well as a nonfunctioning phone and several lights out. A maintenance staff member did address some lighting and informed us that the tub requires a new motor, which suggests these issues did not arise suddenly and should have been identified prior to our arrival. Although we were offered another room, we declined as we had already unpacked and settled in. Later that evening, after closing the doors, we discovered the porch door would not lock, which made us feel unsafe. For a property of this caliber, especially at a nightly rate of $661.65, this level of oversight is unacceptable. as loyal repeat guests, we expected far better. This experience does not reflect the standards we have come to expect from Newstead Belmont Hills, and we hope management will address these concerns appropriately. Sincerely, Loyal Repeat Guest