Hovedstaden Golf Holidays

Room was clean. Hotel location was great - close to transit and across the street from a beautiful city lake. Air conditioning was ineffective - room was always too warm which made it difficult to sleep. Bright light on thermostat also hindered sleep. Buffer breakfast was nice. Biggest issue was when I was checking out, I asked the lady at the front desk if I could leave my bags there for a while. She suggested I use lockers in the train station. Then she said there were lockers downstairs. I went in search of these lockers but couldn’t access them via the elevators. When I returned to the front desk there was now a big line of guests checking out with bags, and that same lady was directing them over to a young man standing next to the shop. He was tagging the bags, and rolling them into a room behind the shop. I got into the queue and the gentleman took my two bags and gave me a ticket so I could pick them up later. The whole process took at least 30 minutes. I don’t know why they treated me differently in that way, but it is enough to guarantee that I won’t be staying here in the future.

The hotel was clean and quiet. The staff was welcoming.

The staff was incredible!! Lovely place, amazing location. I cant wait to be back

First of all the Hotel Alexandra is in the heart of Copenhagen. It is 2 blocks from Tivoli Gardens, city hall square, Hans Christian Anderson statue, a pedestrian street full of shops and restaurants, and a major metro station that can take you to see the Little Mermaid statue or Nyhavn for a boat ride or delicious meal or just drinks by the canal. The reception desk staff is friendly and most helpful. The hotel has a magnificent breakfast restaurant (extra) where you can also enjoy all day Sunday brunch. The staff again are exceptionally friendly, helpful and multilingual. The rooms are simple, but with everything you need, furnished in 1950’s style Danish and apparently if you have room in your suitcase the furnishings are for sale. I would highly recommend this hotel.

Excellent continental breakfast, front desk is friendly and helpful. Nice sky bar and restaurant.

Room nice and wide but the thing is it a little bit loud when the other room will open their doom

Room was clean. Hotel location was great - close to transit and across the street from a beautiful city lake. Air conditioning was ineffective - room was always too warm which made it difficult to sleep. Bright light on thermostat also hindered sleep. Buffer breakfast was nice. Biggest issue was when I was checking out, I asked the lady at the front desk if I could leave my bags there for a while. She suggested I use lockers in the train station. Then she said there were lockers downstairs. I went in search of these lockers but couldn’t access them via the elevators. When I returned to the front desk there was now a big line of guests checking out with bags, and that same lady was directing them over to a young man standing next to the shop. He was tagging the bags, and rolling them into a room behind the shop. I got into the queue and the gentleman took my two bags and gave me a ticket so I could pick them up later. The whole process took at least 30 minutes. I don’t know why they treated me differently in that way, but it is enough to guarantee that I won’t be staying here in the future.

The hotel was clean and quiet. The staff was welcoming.

The staff was incredible!! Lovely place, amazing location. I cant wait to be back

Good service, good location.