Aegean Region Kid friendly Holidays

All the staff, food, services, outdoors and indoors were excellent. Thank you all!

We had a lovely 3 night stay in the Rixos. The staff couldn't do enough for us. It was especially nice to have dedicated team members available to us on whatsapp. A special thanks to Yelda and Birkan who were on hand all of our stay. The food at the buffet and the Kalamata restaurant was delicious - really good quality and variety. The gym and activities were great and the beach and pool staff were so helpful in finding us beds and bringing drinks whenever we ordered. Every evening was different singing and music. A lovely relaxing stay.

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

All the staff, food, services, outdoors and indoors were excellent. Thank you all!

We had a lovely 3 night stay in the Rixos. The staff couldn't do enough for us. It was especially nice to have dedicated team members available to us on whatsapp. A special thanks to Yelda and Birkan who were on hand all of our stay. The food at the buffet and the Kalamata restaurant was delicious - really good quality and variety. The gym and activities were great and the beach and pool staff were so helpful in finding us beds and bringing drinks whenever we ordered. Every evening was different singing and music. A lovely relaxing stay.

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back