Chania Luxury Holidays

The room was gorgeous and in a good location. Only thing I would mention is that there were no cleaning services. Also, though this didn’t bother me, because it was in old town Chania, there is no parking and you had to walk bags to the room

Our stay at this beachfront resort was nothing short of incredible — easily the best resort experience we’ve ever had. From the moment we arrived, everything exceeded our expectations. The beachfront location is absolutely breathtaking, with stunning views, peaceful surroundings, and the perfect atmosphere to relax and unwind. What truly made this place unforgettable was the exceptional staff and customer service. Every single team member was warm, welcoming, attentive, and genuinely cared about making our stay perfect. The breakfast each morning was fresh, delicious, and beautifully prepared — easily one of the highlights of our trip. A very special thank you to the owner, who went completely above and beyond for us. Due to our flight arriving late, we were stressed and worried about transportation and meals, but the owner personally arranged everything for us — including our taxi, meals after arrival, and even helped organize trips during our stay. That level of care and hospitality is incredibly rare and made us feel truly valued and taken care of. This resort delivers not only luxury and beauty, but heart. We left feeling like family and cannot recommend this place highly enough. If you are looking for a flawless beachfront getaway with world-class hospitality, this is the place to stay. We will absolutely be returning!

The only positive aspect of this hotel is its location it offers a nice view and is just a few minutes from the beach. However, the rooms are outdated and fall far short of a 5-star standard. The restaurant is chaotic, with a lack of seating, dirty tables, and repetitive food that is often cold by the time you get to the table. The Albanian bar staff, particularly the manager at the pool bar, are extremely rude and clearly inexperienced. Drinks are charged for after 11 PM ( even for all inclusive guests) Overall, I would not stay at this hotel again. Don’t be fooled by the pictures or pricing it does not match the advertised quality. This hotel is a 3 star hotel not 5 for sure.

Their coffee machines did not make cappuccino s or lattes

This place is excellent. The only minor quibbles would be the standard ones these days, namely the bathroom has a glass door which sounded like it was going to break any second, and the bathroom wall is also opaque so that privacy is not exactly 100% and also if you need to visit the bathroom at night, you wake up people trying to sleep. Also the bathroom door was not exactly insulated, so you get to enjoy the sounds emanating from the bathroom. Otherwise an excellent hotel.

Their coffee machines did not make cappuccino s or lattes

The only positive aspect of this hotel is its location it offers a nice view and is just a few minutes from the beach. However, the rooms are outdated and fall far short of a 5-star standard. The restaurant is chaotic, with a lack of seating, dirty tables, and repetitive food that is often cold by the time you get to the table. The Albanian bar staff, particularly the manager at the pool bar, are extremely rude and clearly inexperienced. Drinks are charged for after 11 PM ( even for all inclusive guests) Overall, I would not stay at this hotel again. Don’t be fooled by the pictures or pricing it does not match the advertised quality. This hotel is a 3 star hotel not 5 for sure.

This place is excellent. The only minor quibbles would be the standard ones these days, namely the bathroom has a glass door which sounded like it was going to break any second, and the bathroom wall is also opaque so that privacy is not exactly 100% and also if you need to visit the bathroom at night, you wake up people trying to sleep. Also the bathroom door was not exactly insulated, so you get to enjoy the sounds emanating from the bathroom. Otherwise an excellent hotel.