Madeira Region Luxury Holidays

The amenities and the location is wonderful

Excellent room. Great views. Beautiful grounds and great location. The bathroom sink was blocked in our room which was a bit annoying.

We love Porto Mare and have stayed a few times before. The facilities are great and the staff are very welcoming! The breakfast buffet is the BEST! This time we bought the three dinners at Atlantida restaurant, all of which we fab but the fish and seafood night was the highlight! Our room was clean and had a lovely view over the gardens We’ll be back in 2026 :)

Great location, breakfast and room.

The room was good and housekeeping staff pleasant and helpful. The Spa, pool and garden were also good. The hotel was let down through reception staff not being helpful, such as giving limited answers re transport, eg, such as telling us shuttle bus bus ran once a day Monday to Friday but failing to say there was a local bus 7 days a week that stopped at main gate. A voucher for a Welcome! free cup of tea or a glass of local cider that apparently only German guests had a taste for, was supplemented by another Welcome Gift! In the room of four tea & coffe sachets, with 2 small portions of milk that would be replaced as required at a cost of €4… There was also a bottle of water. The room contained no hotel info whatsoever so any questions required locating a member of staff who, apart from the afore mentioned reception staff, were difficult to find. The spa bar menu and the evening Henry’s bar menus were supposed to be similar but the evening one was very limited. We were told on our second night it was only possible to order wine by the glass in Henrys after being served a bottle by the restaurant manager the previous evening… To be fair, the buffet breakfast was good, as was the restaurant dinner we had. The restaurant manager was excellent and stood out against other staff, apart from the shuttle bus driver who was also very helpful. The hotel lacked a warm ambiance and had an air of the British Fawlty Towers tv series about it. This is not a 5 star hotel.

The amenities and the location is wonderful

Excellent room. Great views. Beautiful grounds and great location. The bathroom sink was blocked in our room which was a bit annoying.

Great location, breakfast and room.

The property is like going into a novel set in the late 1800- early 1900s. The original workmanship was beautiful and the updates have changed it a little but it still has the essence of the time. The key and mail cubbies are there and the library doesn't have many books but has some interesting old items. The pool, terrace, and balcony off my 3rd floor room gave guests several places to be outside to enjoy the wonderful view. The bathroom taps were tricky to turn on and then continued to drip when turned off, so that wasn't so good and they were a bit stingy on towels. The wifi is only in public areas of the hotel, not in the rooms. The rooms could use better lighting, lamps etc. so one could read at night. It's quite a hike up to the top of the hill, but it made up for missing my exercise classes. The staff were polite and very helpful, for example the taxi driver was waiting for me upon arrival at the airport and was there early when I left. The toast cheese and ham was just right for an evening snack. It was fun to picture ladies from long ago in their long dresses and hats going up and down the stairs. It's nice they are preserving such a wonderful building! Dr. S

Excellent room. Great views. Beautiful grounds and great location. The bathroom sink was blocked in our room which was a bit annoying.

We love Porto Mare and have stayed a few times before. The facilities are great and the staff are very welcoming! The breakfast buffet is the BEST! This time we bought the three dinners at Atlantida restaurant, all of which we fab but the fish and seafood night was the highlight! Our room was clean and had a lovely view over the gardens We’ll be back in 2026 :)