Madeira Region Luxury Holidays

We’ve stayed that this hotel many times before and the stay was again excellent. The room was generously large with a usable balcony. The buffet breakfasts were outstanding in quality and selection. Generally the whole experience was excellent.

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!

The location is excellent for both the town and restaurants around the Lido area. Everything went well and we enjoyed the hotel. After 5 visits to Funchal over the last 5 years it was probably the best that we have stayed at. The hotel is quite old, but well maintained. It is starting to show its age, with small defects, that didn’t affect the stay but are noticeable. The room had a kitchenette which was very useful.

An amazing stay, well maintained property , good food options and wonderful staff. Will definitely go again.

Fantastic! Staff super attentive and felt very welcome the whole time. Helpful for requests in the property as well as planning outside the property. Lovely oceanfront with direct access for swimming in the sea and pool. Easy parking, great breakfast and easy to book spa experiences. Highly recommend!! We would book again next time in Madeira!

We’ve stayed that this hotel many times before and the stay was again excellent. The room was generously large with a usable balcony. The buffet breakfasts were outstanding in quality and selection. Generally the whole experience was excellent.

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!

The location is excellent for both the town and restaurants around the Lido area. Everything went well and we enjoyed the hotel. After 5 visits to Funchal over the last 5 years it was probably the best that we have stayed at. The hotel is quite old, but well maintained. It is starting to show its age, with small defects, that didn’t affect the stay but are noticeable. The room had a kitchenette which was very useful.

We’ve stayed that this hotel many times before and the stay was again excellent. The room was generously large with a usable balcony. The buffet breakfasts were outstanding in quality and selection. Generally the whole experience was excellent.

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!

The location is excellent for both the town and restaurants around the Lido area. Everything went well and we enjoyed the hotel. After 5 visits to Funchal over the last 5 years it was probably the best that we have stayed at. The hotel is quite old, but well maintained. It is starting to show its age, with small defects, that didn’t affect the stay but are noticeable. The room had a kitchenette which was very useful.