North India Luxury Holidays

At check-in, the bellboy stood waiting for a tip in a way that felt almost defiant. I had no issue tipping, and of course I did, but I was also struck by how openly another staff member complained about low wages and expected money, even in front of a supervisor who seemed to accept it as normal. It would be so much better if tipping could remain a gesture of appreciation, something dignifying for everyone, rather than a necessity born from difficult working conditions. Bad vibe in general. The stretch of street you might walk along to reach the livelier intersection leading to Connaught Place can feel a bit out of place, with homeless people and stray dogs around. It was uncomfortable at times, but I never felt threatened.

Excellent luxury property, probably the best property we have stayed at in Delhi!

The first room we were allocated was dirty - carpet filthy and blood in the bathroom. We requested a move and the second room was clean although still looking tired. The main areas of hotel were much better than the rooms. The service was very good and the staff very courteous. Lunch was ok but very expensive. Breakfast had a lot of selection and was very good. We hired a hotel car and driver for 4 hrs to take us to places and that was excellent and an excellent price. The driver acted as our guide which was great. However when we wanted a hotel car to take us to another venue and drop us off they wanted to charge us the same amount of money that we paid for the 4 hrs. We ordered an Uber which cost us a fraction of their price. It’s a good location for the airport but the rooms need a serious upgrade!

Staff is pretty nice! Would like mention Keya and Vikram Aditya who were really kind

All is almost perfect, except for one spoiler: the young lady at the reception desk of the breakfast buffet restaurant, out of touch and arrogant. Unacceptable lack of hospitality for an upper scale hotel.

At check-in, the bellboy stood waiting for a tip in a way that felt almost defiant. I had no issue tipping, and of course I did, but I was also struck by how openly another staff member complained about low wages and expected money, even in front of a supervisor who seemed to accept it as normal. It would be so much better if tipping could remain a gesture of appreciation, something dignifying for everyone, rather than a necessity born from difficult working conditions. Bad vibe in general. The stretch of street you might walk along to reach the livelier intersection leading to Connaught Place can feel a bit out of place, with homeless people and stray dogs around. It was uncomfortable at times, but I never felt threatened.

Excellent luxury property, probably the best property we have stayed at in Delhi!

The first room we were allocated was dirty - carpet filthy and blood in the bathroom. We requested a move and the second room was clean although still looking tired. The main areas of hotel were much better than the rooms. The service was very good and the staff very courteous. Lunch was ok but very expensive. Breakfast had a lot of selection and was very good. We hired a hotel car and driver for 4 hrs to take us to places and that was excellent and an excellent price. The driver acted as our guide which was great. However when we wanted a hotel car to take us to another venue and drop us off they wanted to charge us the same amount of money that we paid for the 4 hrs. We ordered an Uber which cost us a fraction of their price. It’s a good location for the airport but the rooms need a serious upgrade!