North Coast Luxury Holidays

Room was very clean. Wait staff and entertainment crew were very polite and courteous. had 2 rooms on one booking and they roomed us so far apart. we were on different blocks. Tried asking for a change and they said that was it. They couldn't do much because we booked with a third party. Crazy that they treat us like 2nd class because we didnt book directly with the Hotel. They front desk staff gave us the run around, so we just let it be.

The rooms need renovation. My first rooms bathroom sink leaked all over the floor. The second room so many things were missing in the bathroom and the AC sucked and would just turn off on its own. Other than that the resort was nice

The room was excellent with a great view. The staff was very courteous and exceptional.

For the first 3 days, the initial room had a bad ceiling water leak that they attempted to fix twice with no luck. Finally we were moved to a different room that was also in need of update, but it was ok. Some of the staff members were nice, others were rude, and almost all of them highly inappropriate asking personal questions, and obviously, not trained to deal with diversity and inclusion. We are a 2 female couple and everyone asked if we were daughter and mom. We did not enjoy the food; most options were very greasy. The a la carte restaurant options were ok overall, but would not recommend the Asian one (very loud, servers are slow, food is horrible). The drinks were as bad as they can be and staff could use a better bartender training to differentiate between a margarita, mojito, or perhaps, any other drink. However, the area we enjoyed the most was Las Brisas bar. Although all the mix drinks taste bad, and the beer was not ice cold as we expected, the staff was amazing and welcoming. Unfortunately the hotel failed to meet our expectations for this very special milestone celebration (10 year marriage anniversary) and we are not sure if it is a placed that we would either visit again or recommend to friends or family. We understand that culturally our marriage might look different to the people of Jamaica, but the hotel could use the investment to train their personnel...i mean, come on people, it is 2026.

The room was great, everything was super clean, the staff is super friendly and the hotel has some amazing beaches! All they need is more bar tenders, but that's a minor inconvenience. Overall is a great resort

The rooms need renovation. My first rooms bathroom sink leaked all over the floor. The second room so many things were missing in the bathroom and the AC sucked and would just turn off on its own. Other than that the resort was nice

The room was excellent with a great view. The staff was very courteous and exceptional.

For the first 3 days, the initial room had a bad ceiling water leak that they attempted to fix twice with no luck. Finally we were moved to a different room that was also in need of update, but it was ok. Some of the staff members were nice, others were rude, and almost all of them highly inappropriate asking personal questions, and obviously, not trained to deal with diversity and inclusion. We are a 2 female couple and everyone asked if we were daughter and mom. We did not enjoy the food; most options were very greasy. The a la carte restaurant options were ok overall, but would not recommend the Asian one (very loud, servers are slow, food is horrible). The drinks were as bad as they can be and staff could use a better bartender training to differentiate between a margarita, mojito, or perhaps, any other drink. However, the area we enjoyed the most was Las Brisas bar. Although all the mix drinks taste bad, and the beer was not ice cold as we expected, the staff was amazing and welcoming. Unfortunately the hotel failed to meet our expectations for this very special milestone celebration (10 year marriage anniversary) and we are not sure if it is a placed that we would either visit again or recommend to friends or family. We understand that culturally our marriage might look different to the people of Jamaica, but the hotel could use the investment to train their personnel...i mean, come on people, it is 2026.