Western Suburbs Luxury Holidays

I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul

We had a 4 day stay where the second day there was some fault in a system in the hotel and everybody's ac weren't working plus in our bathroom there was problem in the flush so we requested to upgrade our room and the staff was helpful and polite and they did give us upgraded room on our 2nd day onwards

Was nice to be there. But overalls it was pleasant. Only transport wise not too good accessibility.

Very clean room, 80% staff excellent (depends on whom you approach), breakf not bad, beach view not bad.

We stayed at The Leela Mumbai from 26-29 May with Royal Club access and had an excellent experience.On arrival, we were warmly welcomed and escorted to the Club Lounge, where Gerald handled our check in. As this was our first visit to India since 2020, his friendly, professional and attentive approach immediately put us at ease. He also helped us with our request for interconnecting rooms, showing us the available options and allowing us to choose without any pressure. The outstanding hospitality extended throughout the hotel. Every staff member we encountered -from the porters and reception team to the restaurant staff, housekeeping colleagues, room attendants and cleaning staff-was warm, professional and genuinely committed to making our stay comfortable. Their attention to detail and proactive service made us feel truly valued. The Club Lounge team looked after us exceptionally well. Service was consistently attentive, and the selection of snacks and canapés was fresh, delicious and beautifully presented.Our only minor disappointment was that seasonal fruits such as mangoes, lychees and mangosteens were available only as chargeable items. Given that these fruits were in season and are so popular in India, we had hoped they might be offered complimentary in the lounge or available in guest rooms upon request. Overall, we thoroughly enjoyed our stay and greatly appreciated the exceptional hospitality shown by Gerald and the entire team. Look forward to returning soon.

I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul

We had a 4 day stay where the second day there was some fault in a system in the hotel and everybody's ac weren't working plus in our bathroom there was problem in the flush so we requested to upgrade our room and the staff was helpful and polite and they did give us upgraded room on our 2nd day onwards

Was nice to be there. But overalls it was pleasant. Only transport wise not too good accessibility.