Canyon Glimpse Hiking Trail Luxury Holidays

This is my third time staying here. Speaks for itself =)

Todo muy bien, 200% recomendado.

We got to the property before check in and the room was already ready and it was so nice being able to check in early. We had an early morning flight before the breakfast buffet wound have opened and it was so nice of them to make us a sack breakfast for us to eat on the way to the airport. Location was great too!! Would definitely stay again!!

The room was clean, nice and spacious, but unfortunately, the amenities and service did not quite match up. I’m not sure if this is a common practice across Scandic hotels, but basic amenities such as toothbrushes, toothpaste and hotel slippers were not provided. Housekeeping was also rather subpar. Apart from making the bed and clearing the rubbish, there didn’t seem to be much cleaning done. Even the used cups were left unwashed and in the exact same spots. Another disappointing experience was with the kettle, which looked rather unhygienic, almost as though there was mould inside. I requested a replacement at around 4–5pm, but was told that it could only be brought up the following morning as housekeeping had already ended their shift. It seemed that the service staff were understaffed and had to rely on housekeeping for such requests. When the replacement finally arrived, the staff explained that all the kettles were in a similar condition due to prolonged use. If that’s the case, perhaps the hotel should consider investing in better-quality kettles or replacing them more regularly, as their current condition is honestly quite off-putting. Overall, it’s a shame because the room itself was lovely, clean and spacious. Unfortunately, the lack of basic amenities, housekeeping standards and service really let down what could otherwise have been a very pleasant stay.

This is my third time staying here. Speaks for itself =)

Todo muy bien, 200% recomendado.