Illinois Pet-friendly Holidays

Breakfast and happy hour were a nice surprise. This was a great hotel in downtown Chicago with lots of dining and entertainment locations nearby.

Nice property in an area that has become very sketchy. Open drug use and homelessness. Pretty scary on Friday and saturday night immediately around the property. trash and litter all around the place.

Everything was fantastic

I recently stayed at the Virgin Hotel Chicago to celebrate my husband's birthday. Overall, the hotel was fantastic, with stylish decor, comfortable rooms, and friendly staff. However, I did have one disappointment. Prior to our arrival, I reached out to the hotel staff to request a small, special touch in our room to celebrate my husband's birthday. The attendant assured me that it would be taken care of, but when we got to our room, nothing had been done. While this was a minor issue in the grand scheme of things and did not significantly affect our overall experience, it was disappointing, especially since we were excited for the special touch to mark the occasion. Other than that, we enjoyed our stay and appreciated the unique atmosphere the Virgin Hotel offers. I hope to return in the future and hope for a more attentive approach in fulfilling special requests.

Beautiful property, spacious lounge and bar area. Starbucks literally next door.