Al Madam Pet-friendly Holidays

First of all, I will give this hotel 10/10 for their customer service. The staff ensures the guests feel at home. I will give a shout-out to Manager Noel, Guest servic- desk associate Mona Lisa, and Simon the bell man. They were very tremendous in assisting us during the Strikes of the gulf War. The ensure guests are well situated even for those who have run out of funds.

We have been staying at the Palazzo Versace Dubai for the past 14 nights, and due to unexpected flight cancellations, we’ve extended our stay for several more nights, and honestly, that says everything about how exceptional this hotel is. The location is excellent, conveniently situated along Dubai Creek, with easy access to major attractions, while still offering a peaceful and elegant atmosphere. From the moment you enter, the cleanliness and attention to detail are immediately noticeable. Everything is spotless, beautifully maintained, and truly reflects the luxury standard the hotel represents. What makes this place truly special is the outstanding customer service. Every member of the team has been warm, professional, and genuinely caring. A very special thank you to Katrina and Rabab, who have been incredibly kind, sweet, and helpful throughout our stay. They made us feel not just like guests, but truly welcomed and cared for. Housekeeping has also been exceptional. The room is serviced twice daily, with the sheets perfectly arranged, fresh spring water provided, and every detail thoughtfully taken care of. It’s clear they take great pride in their work. This has been a wonderful experience during a stressful travel situation, and the Palazzo Versace team made it comfortable, relaxing, and memorable. I would highly recommend this hotel to anyone visiting Dubai, and I would absolutely stay here again.

We had a wonderful stay here. It's a beautiful hotel, with breathtaking views, not to mention it's connected to the mall. All the staff were welcoming and very polite. We would definitely stay here again.

Room was okay. Staff was great

The front desk staff stood out. However when i tried to park my car, the valet staff gave me a hard time. The promise was "free self parking". In reality, this didn't exist. It took a lot of haggling and negotiations for me to park my car on my own.

Room was okay. Staff was great

We have been staying at the Palazzo Versace Dubai for the past 14 nights, and due to unexpected flight cancellations, we’ve extended our stay for several more nights, and honestly, that says everything about how exceptional this hotel is. The location is excellent, conveniently situated along Dubai Creek, with easy access to major attractions, while still offering a peaceful and elegant atmosphere. From the moment you enter, the cleanliness and attention to detail are immediately noticeable. Everything is spotless, beautifully maintained, and truly reflects the luxury standard the hotel represents. What makes this place truly special is the outstanding customer service. Every member of the team has been warm, professional, and genuinely caring. A very special thank you to Katrina and Rabab, who have been incredibly kind, sweet, and helpful throughout our stay. They made us feel not just like guests, but truly welcomed and cared for. Housekeeping has also been exceptional. The room is serviced twice daily, with the sheets perfectly arranged, fresh spring water provided, and every detail thoughtfully taken care of. It’s clear they take great pride in their work. This has been a wonderful experience during a stressful travel situation, and the Palazzo Versace team made it comfortable, relaxing, and memorable. I would highly recommend this hotel to anyone visiting Dubai, and I would absolutely stay here again.

We had a wonderful stay here. It's a beautiful hotel, with breathtaking views, not to mention it's connected to the mall. All the staff were welcoming and very polite. We would definitely stay here again.