Pamalican Island Romantic Holidays

Staff are very nice, polite and accommodating.

Property very convenient to airport as well as shopping & dining. Staff was very helpful & friendly. Room was clean & spacious. Breakfast buffet had a lot of yummy options. Definitely would recommend & stay here again!

I Recently stayed at Grand Westside Manila Bay and had a wonderful experience. Unfortunately, due to an emergency that required me to return to Australia, I had to check out earlier than planned. My Original booking was from 15/10/2025 to 28/10/2025 but I checked out on the 17/10/2025 after staying only 2 nights. I would like to kindly request a refund for the unused nights 18-28/10/2025 Please find my booking details below for your reference Kue Seong Tchong Booking Confirmation 17584640723 Number 60864023 Expedia 73248841226 Itinerary 294 I would appreciate it if you could process the refund for the remaining nights or advise on the next steps required. Thank you very much for your understanding and assistance Kind regards Kue Seong Tchong email; kuetchong@gmail.com

The bed and pillows are so comfortable, we’re like sleeping in a clouds. The staff are very friendly.

This is a nice hotel right in old Manila. That means narrow roads, foot and vehicular traffic with hit and miss sidewalks, crowded, chaotic with people from various walks of life. It’s right beside Binondo church (Dominican 1596) and it’s the “first Chinatown” across the river from Intramuros which is the Spanish colonial fort. The modern infrastructure like electricity and communications can be seen to be retrofitted as times modernized; these were the first models of lessons learned in the present urbanization playbook. In many ways the place is frozen in time and for me, that’s the charm.

New hotel in the area only one year old and the room look like under war zone , far away from the main city.

The Service is no longer as good as it used to be. The Ayalas should stick to malls. I arrived from the US after 18 hours, including a layover in Incheon, at almost 12 midnight. Upon check in at almost 12 midnight, I was informed that my room was upgraded as a courtesy because of the poor service I received a week before I left for the US. I informed the hotel upon check out that I’d be checking back in late the following week because of my flight ETA and that I’d like my room ready upon arrival. I got to my upgraded room and the room was hot. I adjusted the airconditioning, took a bath, then waited for an hour for the room to get cooler. This was already past 1 am. The airconditioning wasn’t working so I called guest services. The engineering staff had to fix the airconditioning for about 30 minutes before it worked properly. This shows they’re not on top of things that is required in hotels like this. I felt i checked into a pension house.

The hotel was very clean and decorated very nice for Christmas. The food was excellent. The buffet had a large variety of food. Guarantee to over eat. The staff were outstanding. They were courteous, kind, and genuine in their effort to ensure you stay there was a memorable one. For me they succeeded. Thank you to all.