Jordan Romantic Holidays

Clean room and hospitality

Everything was great. Service stands out from staff including Ward, Mohanad, Zina.

Staff were exceptionally good. Every single staff member we came across was polite, welcoming and helpful. The hotel was clean and well maintained. Good food options. Have to make a special mention for the pool bar team who we found cheerful and attentive. Highly recommend this hotel.

Staff were friendly, hotel is very nice

My stay at the Kempinski Ishtar Dead Sea was pleasant overall, though I expected more from a property of this calibre. Upon arrival, there was no particular sense of welcome — no entry drink, no personal touch, and nothing that felt “above and beyond.” I requested an upgrade and spoke with a gentleman at reception named Mashti, who was polite and professional, but any upgrade options offered came at an additional cost. Given that I was checking out several hours earlier than planned, I was hoping for a small goodwill gesture — ideally a complimentary upgrade — to balance things out, but that wasn’t taken into consideration. The room itself was fairly standard — comfortable but unremarkable — and the pool was shared. The breakfast was fantastic, with a great variety and quality. Getting around the property, however, could be slow — you rely on golf buggies, and in my case, it sometimes took up to 30 minutes for one to arrive. Where the stay truly stood out was at the Dead Sea itself. The lifeguard there was absolutely incredible — warm, attentive, and genuinely thoughtful. Seeing that I was travelling alone, he helped me safely enter the water, took photos for me, and even gifted me a small token of Dead Sea salt to take away. That simple gesture made the entire experience memorable. Honestly, he’s the reason I’d consider coming back. In-room dining was quick and efficient, which I appreciated. Overall, while the setting and Dead Sea experience were remarkable, I found the

Clean room and hospitality

Everything was great. Service stands out from staff including Ward, Mohanad, Zina.

Staff were exceptionally good. Every single staff member we came across was polite, welcoming and helpful. The hotel was clean and well maintained. Good food options. Have to make a special mention for the pool bar team who we found cheerful and attentive. Highly recommend this hotel.