Hai Phong Ski Holidays

The staff were extremely helpful and made us welcome and comfortable. They recommended restaurants and booked tours for us.

Well located, clean, and comfortable accomodation in the heart of the old quarter.

The staff were very pleasant and assisted with every query.

Super friendly staff (Jimmy was very welcoming and made sure our stay would be perfect) food was great. Very ideal location. Aesthetically pleasing and quiet.

Good hotel overall for our first trip to Hanoi. However, not 5 stars by western standards, funky smell in room which other reviews note, smells damp or mildly. In comparison, some other people we met on our trip had similar or better quality/smelling rooms at hotels marked 3 and 4 star for less than half the price. Also: Everything in this hotel such as food/drink/massage/side trips is very high priced compared to options just outside the front door on the same street.

I cannot recommend this hotel enough. The staff are outstanding. My daughter loved the pool. We liked it so much that after our initial trip to Hanoi we rebooked here on our return leg. Rooms great! Pool great! Breakfast buffet awesome. Location great! A big thank you (and name check) to Rachel, Tony, Hoang and the guys on the bar (AKA Radish, Tomato and Potato) - you really made my 9 year old daughter smile. Plus everyone else who's name I didn't catch. See you all next time.

Well located, clean, and comfortable accomodation in the heart of the old quarter.

Good hotel overall for our first trip to Hanoi. However, not 5 stars by western standards, funky smell in room which other reviews note, smells damp or mildly. In comparison, some other people we met on our trip had similar or better quality/smelling rooms at hotels marked 3 and 4 star for less than half the price. Also: Everything in this hotel such as food/drink/massage/side trips is very high priced compared to options just outside the front door on the same street.