Cyprus Ski Holidays

Been coming for past 30 years and has gone downhill; very slow service; pool closed even though July; staff not particularly friendly; broken shower; despite gorgeous location, will not be coming back

Disappointing Dining Experience: The breakfast was very poor, and the food completely lacked flavor. Furthermore, the employee staffing the omelet station was highly unprofessional. I requested an omelet without ham, which visibly angered her. She then purposefully included ham in my omelet anyway. Shockingly, she did the exact same thing to my son. Her behavior was both mean and rude. Dinner was equally disappointing and lacked quality. Unacceptable Front Desk Behavior and Shuttle Incident: The front desk agent was incredibly rude and unhelpful regarding our airport shuttle. She refused to let my elderly father board the same shuttle as the rest of our group, forcing him to wait for the next one. I explained to her that his flight was likely departing earlier than scheduled, but she remained hostile. She went so far as to threaten to cancel the shuttle service for our entire group of nine people. Lack of Evening Amenities: The hotel offers absolutely no entertainment in the evening, making the stay very boring. There are no organized programs, activities, or music. To make matters worse, the staff shuts off the lights on guests precisely at 23:00, forcing everyone to sit in the dark. The Positives: On a positive note, the apartment we stayed in was very nice, and we enjoyed the hotel pool