Gelderland Ski Holidays

Really friendly and helpful welcome on check-in. We were also given a room with a mini fridge, which was very useful. Great clean, large room with comfortable bed.

Gym was well equipped. Breakfast was good & had dairy free options. Staff were excellent.

Staff knew nothing about the Expedia Gold benefits. Unacceptable since this is why I chose this property. Had to explain the discount again at checkout. No room upgrade considered.

Quiet, atmospheric situation and room; charming, helpful staff.

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

Most staff okay Lift broken and long walk to first floor room Bedroom good size and very clean Bathroom needs updating

Staff knew nothing about the Expedia Gold benefits. Unacceptable since this is why I chose this property. Had to explain the discount again at checkout. No room upgrade considered.

We didn’t have breakfast. Stairs were very steep! Staff were excellent . Room was exactly as the pictures posted ,

Staff knew nothing about the Expedia Gold benefits. Unacceptable since this is why I chose this property. Had to explain the discount again at checkout. No room upgrade considered.

Excellent location, clean, with thought through interior

We didn’t have breakfast. Stairs were very steep! Staff were excellent . Room was exactly as the pictures posted ,

It was warm and cosy,offed the Ac cause weather was very cold

Quiet, atmospheric situation and room; charming, helpful staff.