Tsumagoi Panorama Line Ski Holidays

This hotel was amazing. The staff were so helpful and super friendly. They honestly couldn’t do enough to help us. The personal recommendations every night for restaurants meant we tried so absolute gems in the 5 days we stayed. A big thank you to Mami who was so smiley and always around to help and called restaurants to do double check they had space for us. Very helpful to a solo mum travelling with her teenage daughter.

Decent size rooms for Tokyo. Fantastic service. Comfortable. Nicely designed.

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

This is a beautiful hotel with a serene Japanese atmosphere.

Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan). Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too. Loved the garden- worth it on its own. Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash). I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan). Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too. Loved the garden- worth it on its own. Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash). I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!

Employees were knowledgeable.

We love the service, the location, how clean the rooms were. Everything was great.

The property is beautiful but the cost is overpriced. There is nothing in the area but it is 15 mins from the airport which is the reason why I stayed there.

Loved the hotel with a great room and bed size. Only downfall was having to walk up a short hill to get to the hotel from train station.