100 Sutton

One staff member, Elin, was wonderfully cordial and helpful. Another staff member was curt and not at all helpful. Unfortunately I did not have hot water available in the shower. I reported this. Someone came to supposedly help, and told me,"this works fine" but, in fact, when I showered the next day there was no hot water, so I had to tolerate three days without hot showers. Otherwise the room was okay--the bed was reasonably comfortable, it was quiet, and I slept well. The pillows could have been better.

Elevators could use some work.

Great location. Corner room has really good view.