Chicago Hotel Guide - 12th Street Beach hotels in Chicago, United States of America.

"Super friendly front desk staff"

"I am extremely disappointed with my recent stay. I prepaid for a Lake View room with two Queen beds, but the experience at check-in was deceptive and unprofessional. Upon arrival, the front desk agent disappeared for 10 minutes to whisper with a colleague. He then claimed our room was ready, but we found ourselves in a room with much smaller beds. It felt like a deliberate attempt to see if we’d just "accept" a lower-tier room. When I returned to the desk, I was told no Lake View Queens were available. Our only options were to stay in the cramped beds or move to a non-lake view room. Since we didn't fit in the smaller beds, we moved—effectively paying for a view we didn't get. Management offered some food vouchers as compensation. Since we arrived late and were checking out the next morning, these were useless. I even received an automated text from "Inderjeet" asking about my stay. I replied with these issues and received zero response. After a five-hour flight, the last thing you want is to haggle for the room you already paid for. I expected much better from a Hilton brand."

"We loved the breakfast and how convenient the hotel is from the Magnificent Mile and the river walk."

"Overall pretty neat and clean and the staff was very nice. It is located in downtown so you’re prone to all kinds of noises"

"renovate room barhroom"

"Nice "

"Proximity to the city 👍"

"The staff was super helpful and friendly. The room was clean and the bed was super comfortable! Perfect place to walk to lots of things. "

"The stay as wonderful "