2 Star Hotels in Susten Pass, Switzerland

"Most terrible is the lady receptionist “Sara”. She has no etiquettes of customer service. She doesn’t know how to nicely deal with guests. She actually shouts rather than to speak gently with grace, she isn’t fit for this kind of job. Hostel is not at a good location, no public transport from hostel. Small rooms etc. I’ll not recommend it. "

"Our three-night stay at the REKA hasilberg Hotel in Switzerland was nothing short of a nightmare, marking the most appalling hotel experience my family and I have ever endured. From the moment we arrived, the staff—receptionists, bell boys, and room service alike—treated us with blatant rudeness and contempt. The receptionist greeted us with a sneer, setting a hostile tone that persisted throughout our stay. My wife, three children, and I were consistently belittled, looked down upon, and...

"Séjour trés calme, personnel sympathique et acceuillant. Il manque seulement une lampe de chevet prés du lit. "

"Overall terrible stay. When I brought to the staff attention the issues we had upon check out, they replied saying “you’ve never been here?” Very disappointing and would never recommend anyone to stay here. "

"The lodge was a very nice stop and the Village Hospental is also a visit worth. "

"Very convenient location. Family owned, very friendly staffs. The hotel has a good restaurant, there's plenty of other choices around too. Very close to ski rental shop and grocery stores. Within walking distance to Sedrun train station. Plenty of parking spaces. If I have to find some cons, the sound isolation wasn't so great between rooms. Sometimes we could smell odor (smoke?) from the next room too. Also keep in mind during winter the road to Andermatt is closed, but you could still use...