3 Star Hotels in Bella, Basilicata

"Hotel has probably seen it’s day. Photo of outdoor pool shown on Expedias website was the draw to stay there. Pool is closed! FALSE ADVERTISING! General staff was very helpful and tried hard to help the guests but we were shocked to wake up to a woman screaming at the top of her lungs berating some poor fellow. Turned out she was someone important in the hotel chain of command, she was sitting in a nice office. Not used to this kind of abuse at full volume and in earshot of everyone who was in the lobby. I heard it from our second floor room! Very reminiscent of the old British sitcom “Fawlty Towers”. Take a pass on this place it’s in the middle of nowhere as well."

"Michele was very nice and attentive to our needs. The breakfast options included homemade biscotti and several sweet breads, which was a very nice treat. I’ll stay here again when I come visit my family in the future. "

"Communication was a real problem. I wonder if staff were discouraged from trying to understand English. My Italian came from Google translate and even that was a disaster. Staff generally not friendly or helpful. Did not offer to assist bags up or down the hotel steps for guests in their senior years. WiFi practically useless. Kept dropping out "

"It's a nice place. Easy to get around in the town center."