3 Star Hotels in Biotopo Monterrico-Hawaii, Santa Rosa

"This place is old and run down;they don’t tell you until you are trapped that there is NO HOT WATER in your room ;yes no hot water in your room and this is an dry resort No wine no pina colada no beer no alcohol and no byob for pool or restaurant "

"1.The property is not like in the pictures. 2. The rooms are old and small. 3.he bathroom is really small, I barely can get in through the door 4 there's no implements go go to the beach, not even chairs. 5. The A/C do not work all night, it was a nightmare. It was an awful experience. "

"It was a wonderful stay, everyone were so attentive and friendly; the place and environment was really beautiful "

"This location is outstanding, Great amenities, great location . It’s a little tricky to find using Google and the only minor issue was there appeared to be ants the loved that location as well . "

"It was great for the price :)"

"Terrible experiencia, llegamos y el encargado andaba tomando y no nos podían abrir , el policía quejándose del encargado, la habitación sucia,deteriorada , sin tv , sin internet, el único mueble para guardar ropa se le caían las puertas , el baño sin siquiera una cortina , la piscina sin funcionar , las ventanas sin cortina ,no se podía dormir , realmente una total estafa , habíamos apartado para dos noche porque las fotos no se veían mal y salimos corriendo a la mañana siguiente . No vayan ,...

"Hotel El Faro is a beautiful hotel by the beach with a big swimming pool and a pool bar. The staff at the restaurant and bar were excellent and helpful. Also the cleaning staff was very nice and cooperative with cleaning hours. Our problem was the management of the hotel. The manager would not let all members of our group to check in to the hotel as the hotel had some connection problem with Expedia. Note: the room was reserved and payed a year in advance and the confirmation had been sent to...

"La atención del personal fue excepcional."

"Todo estuvo muy bien, sin embargo la piscina se encontraba sucia el día que llegué, la limpiaron hasta el día siguiente "