3 Star Hotels in Biotopo Monterrico-Hawaii, Santa Rosa

"This is a very special part of Guatemala and the staff was very helpful putting together adventures and transportation we needed. "

"There's a very complete restaurant, delicious food, and good prices. The resort is wonderful, just a few meters from the beach. The experience is very good. The only thing I didn't like is that there's no hot water in the apartment's bathroom showers."

"It was comfortable"

"This place is old and run down;they don’t tell you until you are trapped that there is NO HOT WATER in your room ;yes no hot water in your room and this is an dry resort No wine no pina colada no beer no alcohol and no byob for pool or restaurant "

"1.The property is not like in the pictures. 2. The rooms are old and small. 3.he bathroom is really small, I barely can get in through the door 4 there's no implements go go to the beach, not even chairs. 5. The A/C do not work all night, it was a nightmare. It was an awful experience. "

"This location is outstanding, Great amenities, great location . It’s a little tricky to find using Google and the only minor issue was there appeared to be ants the loved that location as well . "

"It was great for the price :)"

"The room was gross. There were bugs and ants all over in the bathroom including the toilet. There were no towels. The linen was not clean. There was no one in charge on the property, the kitchen lady had to call someone to check us in. The kitchen lady also left around 7:00 PM so the security guard got us some towels. I paid for three nights at 125 USD/night during Holy Week and we only stayed one night. It was that bad. I've traveled the world and I don't complain much, but for that kind of...

"Hotel El Faro is a beautiful hotel by the beach with a big swimming pool and a pool bar. The staff at the restaurant and bar were excellent and helpful. Also the cleaning staff was very nice and cooperative with cleaning hours. Our problem was the management of the hotel. The manager would not let all members of our group to check in to the hotel as the hotel had some connection problem with Expedia. Note: the room was reserved and payed a year in advance and the confirmation had been sent to...