4 Star Hotels in Helgenaes, Knebel

"We stayed at the hotel just two weeks after it opened. It is a beautiful property with a lovely outdoor terrace and a very nice swimming pool. The breakfast mainly features organic food. The buffet isn't large, but it was more than sufficient for our taste. The only drawback was finding the hotel. The entrance is simply a door in a wall, with no visible signage and very little information available. We actually drove around the town twice before finally finding it, which added almost an hour to...

"Great food and comfy rooms"

"Great for family travel. Large rooms, excellent breakfast, nature walks and castle ruins nearby. "

"1.) the wrong lockbox was listed in the email. (15 minutes in the rain) 2.) the emergency number in the email was disconnected (20 minutes in the rain) 3.)the key to the building was broken when we got it and a replacement was not able to get to us. 4.) No hot water in the shower, bathroom or kitchen sinks - even after the super said it was fixed 5.) was yelled at by a resident for waking people up to be let in 6.) missing sheets and towels 7.) no instructions on how to work the Comcast on the...