Flawless guest service is at the heart of every 5-star hotel in Ihiala. From the minute you arrive, staff cater to your every need, whether arranging customised tours or providing a nightly turn-down service. On top of that, hotels must offer top-rate conveniences to be entitled to a 5-star rating. These can include luxury bathrooms, on-site spa facilities, pools, gastronomic kitchens and knowledgeable concierge.