Impeccable guest service is the hallmark of every 5-star hotel in Kintai. From the minute you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room massages. Plus, hotels must feature upscale amenities to qualify for a 5-star rating. These can include luxury toiletries, spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.