Exemplary guest service is integral to every 5-star hotel in Mit Ghamr. From the minute you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room massage treatments. Additionally, hotels have to feature upscale amenities to obtain a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.