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"All the staff are very friendly and helpful Specially Mr. Ashraf from the reception and Mahmoud bar tender in the reception area . Taste of the food are very good and good variety Animation team need to update their songs and program as it’s repeated every time In general, very recommended resort "

"Great"

"If you go ask for big Abdul and small Abdul if you wondering why the staff will know exactly why😌"

"Excellent customer service. Extremely helpful and kind."

"Very good "

"For overall it was excellent also the food is tasty the service or it was ready we have everything to do when you ask anything unless they have a question that Rome was very very cleanest the hotel is very luxury and also I think one of the best in the charm and on the older one"

"Great one"

"I have been to great hotels all around the world but this one stands out. First, it is beautifully decorated and designed. Second, the service is better than any I have seen in 10 countries. The bed and pillows are the most comfortable gift at the end of a tiring day of sight seeing. The bathroom is elegant and beautiful. Even the toilet has a water jet. The cleaning staff cleans twice a day and are so considerate. There 9 restaurants and lounges in the hotel and all are wonderful. We chose to eat exclusively at the hotel. Security is very tight and one feels very safe there. The sashimi was incredibly fresh and the fusion dishes of Bullona restaurant was delicious. The prices are expensive but in comparison to New York and Miami or Europe, it is much cheaper. All in all, it was one of the finest stays I have had, and I have been to 5 star hotels in Dubai, Paris, Rome, New York, Venice. This is truly a memorable hotel."

"Facility was nice, comfortable and quiet. Pool area was wonderful. "