5 Star Hotels in Cairo, Giza Governorate

"Exceptional staff and service "

"Good "

"We had an upgrade to executive suites, with breakfast and dinner inclusive. Room cleaning was done regularly. The female head of the executive suites was ver polite and supportive. "

"Thank you "

"It was so good service!"

"Every request catered for swiftly. Staff friendly and helpful. Bed so comfortable and every area of the lovely hotel clean. "

"I had a wonderful stay at this hotel and highly recommend it for its excellent service and central location. The staff is incredibly helpful and always available when you need assistance. However, I suggest adding more front desk staff to streamline the check-in process, as it took over an hour, which was inconvenient after a tiring day of travel. The breakfast buffet is fantastic, priced at around $20 per adult, and offers a great variety. A special shout-out to Samah Zaki in the breakfast area—she greeted us with a warm, charming smile, helped us find seating, and ensured we were well taken care of. Her kindness, humor, and caring nature truly brightened our mornings, and my wife adored her. Samah deserves a promotion for her outstanding service! The hotel’s location is perfect, with easy access to taxis and Uber, making it ideal for exploring the area. The rooms are comfortable, though minor maintenance issues, like a faulty water kettle and a burnt-out bathroom light, needed attention. The staff promptly resolved both issues, which we appreciated. Overall, this is a great place to stay, and I’d recommend it to anyone visiting the area."

"Excellent customer service. Extremely helpful and kind."

"Superb! I had a brief lay over in Cairo…. My only regret is that I wasn’t able to stay longer! Impressive service. The staff truly went above and beyond. I have stayed at many five star hotels, this is by far the best!! I will be back soon! "