Flawless guest service is the defining feature of every 5-star hotel in Mut. From the minute you step through the door, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. Plus, hotels have to offer top-rate amenities to be eligible for a 5-star rating. These can include luxury bath products, a wellness centre, pools, fine dining kitchens and knowledgeable concierge.