5 Star Hotels in Pezenas, Occitanie

"Hotel was disappointing. We booked the largest suite with the rooftop terrace that we were not allowed to use. They told us it had safety issues. So we paid for the terrace but got no terrace and no reduction in price. The shower did not drain so flooded every time we took a shower, even when it was just 5 minutes. The hot tub in the room also leaked which explains the sewage smell. The staff knew. We saw them open all the windows and terrace doors when they were cleaning. The smell was...