5 Star Hotels in Southeast Asia, Asia

"Great location, great staff, close to three malls, large room"

"Everything about this hotel is the convenience to nearby attractions. Easily walkable and also having the shops in the building is definitely a plus. The hotel is clean and the view on the top floor room facing the Marina Bay Sands is the highlight of our stay. The only suggestion I can share is the breakfast buffet selection in the restaurant is not as tasty. Unfortunately it’s not delicious. The staff in the cooking area are not friendly as well. No one smiles and not very helpful. But The servers who cleaned up after our meals were nice."

"We never did the spa, but the hotel was gorgeous and a perfect location being inside the airport. "

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"nice and clean hotel, great staff and fun to walk around"

"Great staff, clean rooms"

"Zero service, bad food, tired rooms. Looks like hotel is catering to mass tourism package tours from Russia and China and makes no effort to provide any service or train personnel. English is almost non existent, except front desk. Staff untrained, unmotivated and try avoid contacts with guests. Ordering wine at dinner requires significant effort. Several calls to pick up laundry, and a few more to get it back. Limited alacarte menu. The buffet dinner was pretty bad both times we went there. On a positive side - great swimming pool and spa / gym facilities, but that’s it. Did I mention that during 7 days we were able to get beach lounger only once as most are occupied after 9am? Making people sign every bill twice is just another example of poor beaurocratic policies - mind you, they take your photo on check in for breakfast / dinner buffet, but for everything else you must sign twice and they often insist on closing the bill right away - the management clearly do not trust personnel to keep track of people eating / drinking to have single check in the end of the meal."

"Beautiful hotel. Fabulous service and we look forward to staying there again soon. "