5 Star Hotels in West Island, Sanya

"Nice beach and facilities "

"- Wall power sockets were unsafe in 2/3 rooms on the same floor (sparks, burnt the charger, not stick on the wall) - Had to move room without any assistance at 12-1AM on the first night due to the wall sockets (we had to argue to move as well) - No smoke detectors - safety issue - also on a non-smoking floor (there’s definitely people smoking) - Room not cleaned properly - used cups not replaced or cleaned, cleaning staff continually forget to replace used amenities (eg. mosquito repellent) -...

"Beatiful location. Very nice view. Most of the staff was very nice. Eventhough most of them didn't speak english, they were carrying the device to translate. Good food. Just inform properly about amount of spicy. Very good breakfast, several options. Western and asian style."

"The hotel is very stylish and staff is amiable. Nice hotel to stay."

"It was really nice, clean, close to the beach and the food was really delicious."

"it was good, i enjoyed the stay!"

"over rated"

"The hotel is really beautiful and comfortable but a bit old and not renovated. You also have to be very careful with a room that you are booking because it might not be as good as promissed and you would have to move over and over to another room to get what you paid for. "