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Palacio Mundo Imperial All Inclusive Resort

4.5 star property

Choose dates to view prices

Consider a stay at Palacio Mundo Imperial All Inclusive Resort and take advantage of 2 poolside bars, a swim-up bar and a shopping centre on-site. Treat yourself to a facial, a body wrap or a manicure/pedicure at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Enjoy the gym, as well as activities such as beach volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €337
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Two Superior Double Beds Diamante View AI

A hotel room with a large flat-screen TV, a wooden dresser, two beds with white linens, a bedside table with a lamp, and a telephone.

Two Superior Double Beds Diamante View AI

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Two Deluxe Double Beds Resort View All Inclusive

Down duvets, in-room safe, desk, laptop workspace

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Two Club 89 Double Beds Diamante View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Diamante View AI

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Two Club 89 Double Beds Resort View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a desk with a television, a chair, a bedside table with a phone, and a window with blinds.

Superior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Deluxe King Size Bed Resort View)

A hotel room with a bed, a desk, a chair, a television, and a telephone.

Luxury Room (Deluxe King Size Bed Resort View)

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room (Club 89 King Size Bed Diamante View)

Down duvets, in-room safe, desk, laptop workspace

Club Room (Club 89 King Size Bed Diamante View)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room (Club 89 King Size Bed Resort View)

Down duvets, in-room safe, desk, laptop workspace

Club Room (Club 89 King Size Bed Resort View)

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room (Junior Suite King Beds Diamante View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Junior Room (Junior Suite King Beds Diamante View)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Jr Suite King Size Bed Resort View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Room (Jr Suite King Size Bed Resort View)

  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Resort view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located near the beach, Palacio Mundo Imperial All Inclusive Resort is in Puente del Mar neighbourhood and is connected to a shopping centre. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Papagayo Beach. Travelling with kids? Consider Naval History Museum, or check out an event or a game at Arena GNP Seguros. Visit our Acapulco travel guide
Map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890

What's nearby

  • Boulevard de las Naciones
    2 min walk - 0.2 km
  • Forum de Mundo Imperial
    3 min walk - 0.3 km
  • La Isla Shopping Village
    7 min walk - 0.6 km
  • Plaza Isla Diamante
    12 min walk - 1.0 km
  • Laguna Tres Palos
    5 min drive - 1.9 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    3 min drive

Restaurants

  • Carnivore
    4 min walk
  • Comedor Mundo Imperial
    1 min walk
  • Juan Valdez Cafe
    11 min walk
  • Mizumi
    1 min walk
  • Rino’s Casa Napoli
    14 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

  • Luxury family-friendly hotel connected to the convention centre
  • 2 poolside bars, a swim-up bar and a shopping centre on-site are just a few of the amenities provided at Palacio Mundo Imperial All Inclusive Resort. Indulge in a facial, a body wrap and a manicure/pedicure at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Enjoy the gym, as well as activities such as beach volleyball. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • Other perks include:
    • 6 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free valet parking
    • Buffet breakfast (surcharge), a free local area shuttle and babysitting (surcharge)
    • A porter/bellboy, meeting rooms and ATM/banking services
  • Room features
  • All 407 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • 46-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Palacio Mundo Imperial All Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free beach shuttle
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 for adults and MXN 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • A ROMA
  • Acua
  • Carnivore
  • Marche
  • Mizumi

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room cot
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500 per pet, per night
Welcoming dogs only
2 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 420 for adults and from MXN 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Palacio Mundo Imperial All Inclusive Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Palacio Mundo Imperial All Inclusive Resort?

As of 19 Jul 2026, prices found for a 1-night stay for 2 adults at Palacio Mundo Imperial All Inclusive Resort on 20 Jul 2026 start from €337, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio Mundo Imperial All Inclusive Resort pet-friendly?

Yes, Palacio Mundo Imperial All Inclusive Resort allows dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of MXN 1500 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Palacio Mundo Imperial All Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Palacio Mundo Imperial All Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palacio Mundo Imperial All Inclusive Resort?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Palacio Mundo Imperial All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Palacio Mundo Imperial All Inclusive Resort located?

This family-friendly Acapulco hotel is located near the airport, within a 5-minute walk of Boulevard de las Naciones and Forum de Mundo Imperial. La Isla Shopping Village and Plaza Isla Diamante are also within 15 minutes.

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Reviews

Palacio Mundo Imperial All Inclusive Resort Reviews

8.2

Very good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 61 reviews
Rating 8 - Good. 7 out of 61 reviews
Rating 6 - Okay. 7 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 7 out of 61 reviews

Reviews

Verified

10/10 Excellent

Billie Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly. Cleaning lady was the best. She made sure she checked in with us each day. She really treated us like family. The shuttle between the 3 resorts was very convenient. Overall really a great experience.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Shasta

Club 89 is not a thing anymore. Do not spend the extra $$ for the experience. Restaurants closed on days for dinner when they are supposed to be open (frustrating for the all inclusive package). Wish these details were included on the website so we could plan our stay better. Had no idea what the all inclusive package included until arrival.
Stayed 5 nights in May 2026
Verified

4/10 Poor

MARIA DE LA LUZ

I had to pay for an upgrade, is like they offer i
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edith Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien, el servicio es excelente el club de playa muy bonito y el personal muy atento si regresaré
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable, está increíble que puedes hacer uso de instalaciones del Pierre y el Princess.
Stayed 7 nights in May 2026
Verified

2/10 Terrible

PALOMA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya sabemos que pasa, quieren terminar con ese hermoso hotel, poco personal, con exceso de trabajo, obviamente sucia la alberca, sin toallas ni atención. Mal cada día, hace mes y medio fui y dije otra oportunidad debe ser un mal día, pero tristemente no. La constante es que terrible la administración. No vuelvo a ir definitivamente.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y excelente servicio
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
Todo increíble
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con ganas de regresar !!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia excelente!! Super recomendable
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Valery

Liked: Staff & service
La aplicacion nunca me dijo que en el hotel habia una convencion y me derivaron a otro hotel.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

ANA MARIA CORTEZ

Liked: Property conditions & facilities
Disliked: Cleanliness
encontre cucarachas en mi habitacion
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, en dónde te permiten combinar la estancia con otros hoteles del complejo. Muy buena atención y servicios.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Joel Vicente

Disliked: Cleanliness, amenities, property conditions & facilities
No se alojen en este lugar, te venden un todo incluido y al final no tienen la categoría ni los estándares para serlo Una decepción total, al llegar nos cobraron más dinero por darnos las habitaciones pero sin poder hacer uso de las instalaciones, esperamos hasta la 1 PM y nada, no te permitían comer nada, algunos restaurantes hasta cobraban los alimentos. Todo el tiempo te están vigilando, cuando ya logramos cenar, luego se no poder comer nada, te llevan unos tickets con la cuenta y todo el tiempo hasta para las toallas te piden el número de habitación. Los elevadores por lo regular siempre hay filas. Las instalaciones son viejas, la mayoría del personal es ineficiente. Cuando te bañas se sale el agua hacia el área del lavabo y de el escusado, hay que estar secando.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gabriela

Liked: Cleanliness
La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Yadira

Liked: Cleanliness, amenities
Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guadalupe Aime

Liked: Cleanliness, amenities, property conditions & facilities
Increíble todo
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Los alimentos superaron mis espectativas
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Alejandra

Disliked: Cleanliness, amenities
La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto! Gran lugar
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Karla oriselle

Liked: Amenities
Disliked: Cleanliness
Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm
Stayed 3 nights in Jan 2026