Skip to main content

Playa Suites Acapulco

4.0 star property
Families unwind on a white sand beach or beside four outdoor pools, with easy access to Diana The Huntress and other local attractions.

Choose dates to view prices

Located near Condesa Beach and Parque Papagayo, Playa Suites offers a beachfront escape with international cuisine at two restaurants. The upscale property features a spa, poolside bar, sun terrace, complimentary WiFi, and four outdoor pools perfect for family relaxation.

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite Junior With Partial Sea View

1 bedroom, down duvets, in-room safe, iron/ironing board (on request)

Suite Junior With Partial Sea View

  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Standard With Street View

1 bedroom, down duvets, in-room safe, iron/ironing board (on request)

Suite Standard With Street View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite With Sea View

1 bedroom, down duvets, in-room safe, iron/ironing board (on request)

Suite With Sea View

  • Sea view
  • 32 sq m
  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with two beds, a dresser, a mirror, a TV, and a window with curtains.

Junior Suite

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Bahia Suite

A hotel room with two beds, a TV, a desk with a lamp, and a view of the sea.

Bahia Suite

  • Sea view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Estandar Suite

A hotel room with two beds, a dresser, a TV, and a window with curtains.

Estandar Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located on the beach, Playa Suites Acapulco is in Costera Acapulco, a neighbourhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Playa Caletilla and Bahía de Puerto Marqués are two other places to visit that come recommended. With waterskiing and boat tours nearby, you'll find plenty of adventures in the water. Visit our Acapulco travel guide
Map
Costera M. Aleman 123, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    5 min walk - 0.5 km
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    7 min walk - 0.6 km
  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    14 min walk - 1.2 km
  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    17 min walk - 1.5 km
  • Diana Galleries Mall
    2 min walk - 0.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    34 min drive

Restaurants

  • Helados Santa Clara
    1 min walk
  • Los Tarascos
    2 min walk
  • Micheladas De La Calle
    3 min walk
  • Mercado El Pueblito
    4 min walk
  • Barra Vieja 520
    2 min walk

About this property

Playa Suites Acapulco

  • Upscale all-inclusive hotel near Diana the Huntress
  • Located close to Condesa Beach and Parque Papagayo, Playa Suites Acapulco provides a beach bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Indulge in a manicure/pedicure, a body treatment and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Enjoy the gym, as well as activities such as beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • 4 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge) and beach towels
    • A 24-hour front desk, a front desk safe and meeting rooms
    • Smoke-free property, a vending machine and luggage storage
  • Room features
  • All 488 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as safes and room service.
  • Other conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with satellite channels
    • Balconies, separate sitting areas and daily housekeeping

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Similar properties

Sun deck
Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
7.8 out of 10, Good, 1,035 reviews
The price is €55
includes taxes & fees
1 Sept - 2 Sept
Las Torres Gemelas Acapulco
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 100 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Morro
  • Las Gaviotas

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,264 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Built in 1997
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 250.00 for adults and from MXN 150.00 for children
  • Valet parking fee: MXN 100 per night
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Playa Suites Acapulco have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Playa Suites Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Suites Acapulco?

Valet parking is available for MXN 100 per night.

What time is check-in at Playa Suites Acapulco?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Playa Suites Acapulco?

Checkout is at noon.

Are there all-inclusive benefits at Playa Suites Acapulco?

Yes, the property is all-inclusive.

Where is Playa Suites Acapulco located?

Nestled on the beach, this Costera Acapulco hotel is within a 10-minute walk of Diana the Huntress and Condesa Beach. Parque Papagayo and La Quebrada Cliffs are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Playa Suites Acapulco Reviews

6.8

7.2

Cleanliness

7.6

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 246 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 239 out of 1004 reviews
Rating 4 - Poor. 124 out of 1004 reviews
Rating 2 - Terrible. 137 out of 1004 reviews

Reviews

Verified review

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a good location for this hotel, very convenient.
Stayed 4 nights in Feb 2025
Verified review

4/10 Poor

Ivonne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

ilka

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is okay the only bad that they have is there very strict on the check in people like me that came from another city they should have the room ready for the guest when the came 😉
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Walter

Did not meet expectations
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

ALEJANDRA

Liked: Property conditions & facilities
😍
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

juan

Liked: Cleanliness, staff & service
I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
Stayed 4 nights in Jul 2023
Verified review

4/10 Poor

Mario

Regular
Verified review

10/10 Excellent

Leticia

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

GERARDO

Disliked: Amenities
A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

elena

Disliked: Staff & service, amenities, property conditions & facilities
The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all.
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Velia

Disliked: Cleanliness, property conditions & facilities
Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!
Verified review

2/10 Terrible

Freddy william

Disliked: Staff & service, amenities, property conditions & facilities
Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience
Stayed 4 nights in Jan 2025
Verified review

4/10 Poor

Salvador

Disliked: Staff & service, property conditions & facilities
No sirve el aire acondicionado de las habitaciones, no son claros con sus servicios de todo incluido, el servicio de check in es muy lento,las bebidas son de muy mala calidad y no tienen muchas opciones, los alimentos si están muy buenos .
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Yuliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Encontré cucarachas no servía la caja de seguridad, no había wifi
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Leonardo

Liked: Staff & service, amenities, property conditions & facilities
Puede mejorar
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Laura Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No contraten con Expedia, no respetan la compra, compré el paquete con Todo Incluido y no lo respetaron, tuve que desembolsar casi 10mil más
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Marco Antonio

Liked: Staff & service
El teléfono no servía no había lo necesario en el baño, el desayuno y la comida bufett no tenía variedad
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la recepción hasta la salida el personal fue atento,ayudando en todo momento la vista hermosa volvería a reservar sin duda alguna
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

ESPERANZA

Liked: Staff & service, amenities, property conditions & facilities
Me gustó mucho todo .. limpieza seguridad atención ubicación comida …
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ESPERANZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los muebles un poco deteriorados pero todo lo demás fue excelente !!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

ESPERANZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención del personal vigilancia y lumpieza .. buena experiencia
Stayed 4 nights in Jul 2026