Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Airport View Hotel

2 out of 5
Airport View Hotel
Dr. Amilcar Carbral Road, Accra

Reviews

8.0

Very good

Rating 10 - Excellent. 216 out of 546 reviews" "
Rating 8 - Good. 173 out of 546 reviews" "
Rating 6 - Okay. 82 out of 546 reviews" "
Rating 4 - Poor. 37 out of 546 reviews" "
Rating 2 - Terrible. 38 out of 546 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LUCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the environment
Stayed 1 night in Apr 2024
Response from Lance on 2 May 2024
Dear LucyThank you for taking the time to review your recent stay with us. I'm delighted that you enjoyed your stay with us, and we look forward to welcoming you back when you are next in Accra.Kind regardsLance Hurly General Manager

2/10 Terrible

Hussein

Disliked: Amenities
The location has many homeless people
Stayed 1 night in Mar 2024
Response from Lance on 2 May 2024
Dear HusseinThank you for posting this review of your recent stay with us. I am sorry that we seem to have not delivered what you wanted. I have taken note of your comment regarding the indigents in the area and am really sorry that we were unable to address this for your during your stay.Kind regardsLance HUrlyGeneral Manager

2/10 Terrible

Carl

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Lance on 2 May 2024
Dear CariI am sorry that your stay at Airport View Hotel did not meet your expectations. I would appreciate any additional feedback that you can give me so that I can focus on the specific areas that you were unhappy with.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Kotoka International Airport. Clean
Stayed 1 night in Apr 2024
Response from Lance on 2 May 2024
Dear KevinThank you for taking the time to review your recent stay at Airport View Hotel. Per your comment, we are definitely the most conveniently located hotel when it comes to access to and from Kotoko International airport.We hope to see you again soon.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Lance on 2 May 2024
Dear DominicThank you for posting this review of your recent stay at Airport View hotel. We hope to be able to host you when you next visit Accra.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff were incredible!
Stayed 1 night in Apr 2024
Response from Lance on 2 May 2024
Dear DavidThank you for taking the time to post this very positive review of your recent stay with us. I'm delighted that you had a good stay with us and hope to see you again soon when you're next in Accra.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

LaSonya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and professional.
Stayed 1 night in Feb 2024
Response from Lance on 2 May 2024
Dear LaSonyaThank you so much for this fantastic review of your recent stay at Airport View Hotel.We hope that you will give us the opportunity to host you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

Pauline

It was good
Stayed 1 night in Apr 2024
Response from Lance on 2 May 2024
Dear PaulineThank you for taking the time to post this review of your recent stay at Airport View Hotel.I'm delighted that you enjoyed your stay and look forward to seeing you again when you next visit Accra.Kind regardsLance HurlyGeneral Manager

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Lance on 2 May 2024
Dear BarbaraWe're delighted that you enjoyed your stay and hope to see you again when you're next in Accra.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

LaSonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lance on 2 May 2024
Dear LaSonyaI'm delighted that you had another good stay at Airport View. We hope to see you again soon.Kind regardsLance HurlyGeneral Manager

8/10 Good

Sandy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very old and dated. The door to the hotel room didn’t lock properly. Would have asked for a room change, but the property was sold out. They did not plan for my arrival and had to be given a suite because that was the only room available. There was also some miscommunication for airport pick-up the driver wasn’t at the exit of the airport but near an alley the side. Better signage would be helpful
Stayed 1 night in Mar 2024
Response from Lance on 27 Mar 2024
Dear SandtThank you for taking the time to let us know where we fell short during your stay. Your comment about the property being dated is being addressed currently, as we have begun to refurbish both rooms and public areas. Unfortunately, it does take longer to accomplish in a working hotel that it would for a new build, but I assure you that we are working on it. Room upgrades are a fairly common occurrence in busy hotels, and I am delighted that we were able to accommodate you in a suite during your stay.Your comment regarding the airport pick up is being addressed through a series of meetings with the team situated at the airport as well as with the airport authorities.Thank you once again for your feedback. We will definitely refer to it when addressing some of the challenges that you mention.Kind regardsLance HurlyGeneral Manager

6/10 Okay

Stanley

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The entrance to the airport is a mess, but the inside is clean and decent. The airport sits on a street corner where there is a lot of traffic and honking. They do not have a pick up from the airport if you are flying domestic. My check in took 25 minutes.
Stayed 1 night in Feb 2024
Response from Lance on 21 Feb 2024
Dear StanleyThank you for taking the time to post this review of your recent stay at Airport view Hotel. We are currently busy with substantial refurbishment and construction work at the hotel, which is the reason for the construction debris at the hotel entrance. We offer a pick-up from the airport, whether for local or international flights, but these have to be booked with reception prior to arrival. Please can you confirm that you requested a transfer so that I can investigate what went wrong.Our check-in time is from 2pm, and whilst we do check early arrivals into their rooms as soon as possible, the availability of rooms for early check-in is based on the previous nights' occupancy. I do hope that your next stay with us is more enjoyable.Kind regardsLance HurlyGeneral Manager

4/10 Poor

Jacqueline

Stayed 4 nights in Feb 2024
Response from Lance on 21 Feb 2024
Dear JacqulineI am sorry that your stay with us did not meet your requirements. If possible, I would appreciate any additional information that you are able to provide specifying what it was that we got wrong.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

Francis, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but its okay
Stayed 1 night in Feb 2024
Response from Lance on 21 Feb 2024
Dera FrancisThank you for taking the time to post this review of your recent stay at Airportview Hotel. I am delighted that you enjoyed your time with us and hope to welcome you back when you are next in Accra.Kind regardsLance HurlyGeneral Manager

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lance on 21 Feb 2024
Dear PriscillaThank you for taking a moment to post this positive review of your recent stay at Airportview Hotel. We hope to see you again when you are next in Accra.Kind regardsLance HurlyGeneral Manager

2/10 Terrible

Kwang

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
like the location. hotel is old and it is true, you get what you pay for. Staff in general did not know the answers to our questions although they were nice and wanting to help...
Stayed 1 night in Jan 2024
Response from Lance on 21 Feb 2024
Dear KwangI am really sorry that you did not enjoy your stay at Airportview Hotel. The hotel has been in operation since 2002, and you will have noticed during your stay that there is substantial construction and refurbishment work taking place to upgrade our offering..I would be interested in knowing what questions you asked our team members that they were unable to answer, as this will enable me to provide training to allow our team to be better prepared to assist guests in the future.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Noce
Stayed 1 night in Jan 2024

10/10 Excellent

Edidiong Archibong, Osu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yaw

Stayed 4 nights in Dec 2023

10/10 Excellent

George

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were accommodating and property was clean. Services ie food/restaurants/airport shuttle were convenient and greats adds
Stayed 3 nights in Jan 2024
Response from Lance on 21 Feb 2024
Dear MichaelThank you for taking the time to post this review of your recent stay at Airportview Hotel. I am delighted that you enjoyed your stay and hope to see you again when you are next in Accra.Kind regardsLance HurlyGeneral Manager

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Kwame

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It all seemed relatively easy
Stayed 1 night in Jan 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Eric

Stayed 1 night in Jan 2024

8/10 Good

Benedicta Boakyewaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and it’s always a delight to stay there
Stayed 1 night in Jan 2024
Response from Lance on 21 Feb 2024
Dear BenedictaThank you for taking the time to post this review of your recent stay at Airportview Hotel. We look forward to welcoming you back when you next visit Accra.Kind regardsLance HurlyGeneral Manager

8/10 Good

Ifeanyi

Liked: Cleanliness, amenities
The ambiance and staff were very welcoming and made my stay very pleasant.
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Reta

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Travelled with family and small children, Business traveller
Liked: Amenities
Stay was good.
Stayed 2 nights in Dec 2023
Response from Lance on 21 Feb 2024
Dear AnthonyI'm delighted that you enjoyed your stay. We look forward to welcoming you back to Airportview Hotel when you next visit Accra.Kind regardsLance HurlyGeneral Manager

8/10 Good

OLUBIYI

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Kola

Stayed 1 night in Dec 2023

10/10 Excellent

FREDRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
View from the lounge area
Stayed 6 nights in Dec 2023

2/10 Terrible

Allen

Stayed 3 nights in Dec 2023

2/10 Terrible

Danny

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible terrible experience with Airport View Hotel. After confirming multiple times via email and over the phone: airport pickup, check-in time, and number of rooms booked, they left my clients at the airport at 4am, refused to check them in, overcharged for an additional room, and seemed to have no communication with other staff about any of these things. I would never book this hotel again.
Stayed 1 night in Dec 2023

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I have slept here so many times and always had problems with them but i still come because is very close to the airport. Yesterday's stay was improvement but they can still do better. I know a lot of people who have complained and won't stay there again. If they will listen to the review and improve,,it will be one of the best around airport. Do not think people will come and sleep regardless (the Ghanaian mentality) please take reviews seriously so work on it. Overall, yesterday's was better than my previous stays.
Stayed 1 night in Dec 2023

8/10 Good

kagiso

Stayed 2 nights in Nov 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and enjoyed my time here very much. When I’m back in Accra I will not hesitate to book again!
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Poor services
The bed was really bad, it gave me a back ache as it was sinking inside. It took them more than an hour to provide me with a towel. The services are no longer as good as they were before
Stayed 1 night in Nov 2023

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good size and clean and the hotel staff was very friendly and helpful
Stayed 6 nights in Oct 2023

10/10 Excellent

DAVID

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

joshawa

Stayed 1 night in Oct 2023

4/10 Poor

Godwill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 day stay. Cold water turned off, but hot water was working during the afternoon. My tv picture stopped working, but u could hear sound, and the excuse was that when it rains the television goes out. If the tv went out, then the picture and sound will bboth go out. I had 10 hours of no-tv at the end of my second day. Also had to pay $50 to extend checkout from 12-6pm. I travel a lot and never had to pay to extend a stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Olanrewaju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I had a great experience with my stay at Airport View Hotel. I was picked up from the Airport right on time. I enjoyed a warm welcome from the staff all through my stay. Great breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Dawud

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive and polite.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport plus they provide transportation to and fro the Airport
Stayed 1 night in Oct 2023

6/10 Okay

Vijay

Liked: Staff & service
Average hotel for price you way Expensive in-house food
Stayed 1 night in Oct 2023
Response from Emily Kathryn Befu on 13 Oct 2023
Dear Vijay,thank you for the feedback to us, please note our food prices varies and they are affordable according to your preference.we look forward to welcoming you back to wow you with a whole new experience

10/10 Excellent

Tamekia

Stayed 1 night in Oct 2023