Ackernalm Holidays

This was our first time visiting Austria, and overall we had a very good stay at this hotel in Salzburg. The hotel was easy to find and very convenient if you have a car. There was easy access for unloading luggage and available parking close to the hotel, which made arrival and departure stress-free. The staff was helpful and welcoming, and the room was nice, clean, and well insulated. Breakfast was good, with great coffee, and the location was excellent very easy to walk to shopping areas and many of the main sights around town. One small downside was the lack of complimentary water in the room, which would have been appreciated. The vending machine for bottled water didn’t work very well, and while water was available in the lobby, it was removed later in the evening, making access a bit inconvenient. That said, these were minor issues, and overall we had a positive experience and would recommend this hotel, especially for travelers with a car who want a central, walkable location.

This is an amazing hotel. From the check in where you get personal attention from Ulrike and have all questions answered over a glass of sparking wine or tea, to the magnificent rooms, to the wonderful in house restaurant. The location in the old town could not be better. A few minutes walk to the cable car up to the fortress, to the many shops in the old town. Walking bridges are also not far away if you want to walk to the other side of town across the river. If you can book a room on the fourth floor at the top with access to your own roof top sitting area. This is one of the best small hotels I have ever stayed at. Ulrike organised us taxis when needed, and she also organised the ‘Sound of Music’ tour for us - which by the way was a lot of fun, even if you are not a super fan of the movie.

Wonderful beyond words!!

Convenient location, clean and comfortable room and welcoming staff. Highly recommend!

The staff were all lovely and everything was very clean and new throughout which was great. We were disappointed with the facilities considering that this is marketed as 4 star hotel. This is a B&B with basic continental breakfast. If you are OK with that then I don't think you will be at all disappointed. Don't expect a 4 star hotel though. Reception and front door are locked after 7pm and there were no hot drinks facilities in the rooms and just a very basic TV.