Holiday Homes in Addison

"Was nice"

"No breakfast no pool"

"."

"The property itself is great. The staff was wonderful. The only problem was expedia has their room listings screwed up. I thought I had reserved a room with a separate bedroom since 1) pictures on expedia showed it that way, and 2) description on expedia said it had a separate bedroom. However, when I got there, the room that was actually booked was a Deluxe King, meaning just a larger room with a living area, but no separated living area with a door. I politely told the front desk that I thought we got put in the wrong room, and they said we had booked the Deluxe King, and that expedia must have the room description wrong. They were kind enough to put us in the room with a separate bedroom but said normally they couldn't, as it's a third-party's fault for selling the wrong room. So, kudos to the helpful staff at the hotel for helping us out after expedia screwed it up."

"True Hilton it’s one of the best I ever been to. It’s very clean very model. And the staff are very nice. I recommend this hotel to anyone."

"The beds are a little hard"

"Our room was clean. Saw lots of team members cleaning and picking up. Check in was easy. Check out was early but easy."

"This property is extremely disorganized. Do not stay here. While we were relaxing in our room, a housekeeper walked in without knocking and said, “When did they rent this room?” with no apology afterward. There were also no trash bags provided in the room. At 1:00 a.m., we were woken up by a huge fight happening above us, which resulted in six police officers responding to the scene. The breakfast attendant openly complained that they had been working seven days straight, and front desk staff brought their children to work, allowing them to run around the property. I requested a refund due to these issues, but the property refused. Overall, this was a very unprofessional and uncomfortable experience. I would not recommend staying at this location."

"My room was clean and furnished nicely. The lobby and dining area were well kept. The hallways and stairways looked dirty and smelled badly. I could smell marijuana in the stairways and throughout the hallway. Need a covered smoking section near one entrance to keep people away from the entrances smoking. I gave it a try based on price but I won’t be returning there again."