Ágora Santiago Center

Room was good. staff was very friendly and helpful

We had a wonderful stay at Emotions by Hodelpa Puerto Plata. The resort is beautiful, the rooms were clean, and the whole atmosphere felt very welcoming. We especially enjoyed the Italian and Mexican restaurants — both were delicious and had great service. One of the highlights for our family was how kid-friendly the resort is. Our children loved playing football and tennis, spending time at the kids club, and enjoying the beautiful beach. It made the whole trip so easy and relaxing for us. A very special thank you to Rosa from Guest Services. She helped us so much with everything we needed and truly went above and beyond. If you ever need anything, just talk to Guest Services — they were extremely friendly, much more than in many other hotels we’ve experienced. Rosa made our stay even more enjoyable, and we are very grateful for her kindness. Highly recommend this hotel for families and anyone who wants a peaceful, friendly, and enjoyable vacation.