Ait Issafen Holidays

It had a good view, good food; but was missing many amenities/ the condition of the amenities could be better, and service was slow by staff and could be a lot quicker, waiting hours for towels and other stuff is just too long, no room phone to call the reception or other services. Bathroom door lock/handle was not functioning properly and was stuck a few times. No glass/screen to stop water from spraying all over the place in the shower. Missing hair dryer in bathroom &/ sockets too, WiFi was on and off it would not work at times but would say your connected.

Overall good, lots of small details that make’s it difficult as a westerner. Lobby doesnt take credit card fyi.

Majority of Staff very friendly and helpful - Abraham and Mustafa went out of their way to make themselves helpful. Imane did a great job on keeping our room clean. Good choice of food for an all inclusive but could have offered a better beer - even if charging for it. Pool area was good. Never made the private beach as they ran out of towels on the day we scheduled to go. Given a room above the Zanzebar night club - which aside from banging music directly under your room until 2.00 7 nights a week - had the car park, which took until 3.30am to clear with constant beating of horns. A hassle to change room, and new room had its own problems (electrical). Reception staff were a let down. Robes missing from both rooms and never sorted. The room change - fobbed us off. on the day we couldn't get towels, also couldn't change Euros despite 4 staff AND Manager behind reception desk. They seemed surprised when I was unhappy at coming back at a later time when so many staff were free at time of request. Despite issues above we enjoyed our stay. Would come back to Agadir but would not stay here.

We enjoyed every bit of our stay. We will definitely be coming back.

Hotel is absolutely beautiful. Great amenities & the rooms are spacious