Ait Makhlouf Holidays

I traveled with a group of friends, and we had an amazing time! From the moment we landed, everything was smooth and well-organized. Our driver picked us up promptly from the airport, and when we arrived at the hotel, the staff greeted us warmly with big smiles. They gave us a quick introduction about our stay, what to expect, and even helped us exchange our foreign currency. The rooms were standard and had air conditioning, which was perfect for the warm weather. Breakfast was alright, but what truly made our stay special was the incredible staff. They were always friendly, happy to help, and even taught me a few phrases in the local language! It was such a wonderful experience, and I’d love to visit again!

Lovely room but VERY NOISY at night!!! We had a balcony room that over looked the pool (most rooms over look the pool) & the evening entertainment is held outside next to the pool every night & it kept us awake until midnight every night. It’s unnecessarily really loud. There is a TV in the room but you can’t hear the TV at all over the evening entertainment that’s going on, even with the TV volume up on the highest. On the last day we spoke to other people that told us they asked to move rooms as it was so noisy. Wish we had done that on the first night! We went for the full board option but didn’t like any of the food at all as was mostly Moroccan but we were in Morocco so I suppose we should have expected it! We chose to eat out a few times even though we’d paid for food at the hotel. Just would have liked some more plain options for those that wouldn’t like all the food with Moroccan spices on. The restaurant was a buffet style & everything was always cold - warm, never hot. We wouldn’t book to stay there again purely because of how noisy it is at night & we didn’t enjoy the food at all. I also booked this hotel as it said there was free WiFi throughout the hotel but this is not the case at all. No WiFi reception in the rooms (other people said the same, that they had no WiFi reception in the room). You could sometimes get a WiFi reception near the restaurant or near the hotel entrance but only sometimes.

Beautifully decorated. Food lovely. Staff super friendly. I was with my 2 children and was Disappointed we could never get a sun lounger. People went out early in the morning to reserve. My 15yr wouldn’t sleep on the sofa bed as it wasn’t comfy, so there was a sleeping issue and our electrics went out twice, so we showered without light and my safe box had an error so an outside engineer had to come on site which meant 1 day, I went out without any money.

Honestly, this isn't our usual type of hotel. We usually pick adult only 5* with a la carte restaurants but we were more than pleasantly surprised with Palais des Roses. Hotel is in a great location towards the end of the promenade overlooking the beach. Hotel itself is beautiful inside and out. It is new but is well cared for, very clean in all public areas. Our room was great - we opted for a swim up room which I would recommend if you want sun on your room all day. Room was large and clean. Bathroom was a good size with a walk in shower. Shower gel/shampoo replenished daily. Mini bar had water and soft drinks. Water was plentiful and replenished daily. Our soft drinks weren't replenished at all but it didn't bother us so we didn't chase it - plenty of free drinks at bars and restaurants. 2 great swimming pools and a kids slide pool. Also an indoor pool with shower area. We didn't bother with the private beach area which was just across a pedestrian promenade from the hotel. No need when the pool area had everything including pool bar and plenty of sunloungers. Beach was lovely to walk along. 4 main restaurants, all buffet but food was amazing, great variety and was slightly different every day. Our favourite was Tagine with traditional Moroccan food. Blue (fish restaurant) had to be booked but was still a buffet and great variety of fish. There were lots of couples of all ages and familes again all ages so well suited for anyone. Entertainment team were fantastic!

Clean and well designed property that was not too crowded. Small issues like water and tea/coffee not being refilled every day so not a premium service. Breakfast buffet is limited but good enough for European tastes. Pool is clean and well-maintained.