Ajax Hotel Guide - Golf Hotels in Ajax, Ontario

"Staff "

"Front counter staff needs a training in customer service. I asked if I can check in earlier. They said I can do so an hour early. I arrived two hours early and understandably had to wait which I was fine with. About 15 minutes prior to my early check-in time, the front staff interrupted me, not once, not twice, but three times, when I was clearly on the phone to tell me my room is ready and wanted to process me over the counter. I don't know what their rush was. I was in a rush to check in given that I was heavily pregnant but understand that they have their rules and was okay to wait but they couldn't wait until I was finished with my call before rushing me to check in? I also requested a late check out. They said I can check out an hour late. However, this was not communicated to the cleaning staff who came knocking at my door."

"Staff were very helpful and accommodating. Room was well stocked and pretty clean. Suggest bringing own shower supplies. Pumps on most of the amenities in the shower weren’t working properly."

"The pull out bed in the “suite” was broken, and I had to go ask for bedding, then make the bed myself. When I wanted to change rooms that was going to be difficult, however after much discussion and reiterating the bed was broken, we got a move. I think we were on the third floor team section, as the carpets were disgusting, the couch stained, the wall paper peeling. We were moved higher up in the building, and although not great, much better. Expedia pricing gets you the well used third floor. It was a nice hotel in the 1990s There are no options for breakfast nearby, but proximity to the 404 and 401 and highway 7 was helpful"

"This is my go-to hotel in Markham. It has everything I need for business travel, the rooms are great, everything works, a very decent buffet breakfast is included, and usually very decent pricing."

"Use side doors to access your rooms so you have ramps in case you have alot of luggage or if you have a stroller. You have to go up 2-3 to get into lobby otherwise"

"Left something in my room and when I called a few days later they didn’t have it so house cleaning threw it out or kept it"

"Room is impeccably clean and nice. But nobody answers the phone in front desk, housekeeping, everything! Huge living room but can’t afford to have microwave inside the room, there’s only one old microwave at the lobby. No signage or anything as to where you can find amenities, you have to figure it or ask around. Kinda disappoints for 4-start expensive hotel."

"Very clean and nice hotel. Would surely come back again. Breakfast was lovely, room was very nice and tidy and staff was accomodating."