In-room safe, desk, soundproofing, iron/ironing board

Reviews of Platinum Coast Hotel Apartments

4.5 out of 5
Platinum Coast Hotel Apartments
Al Qasar Road, Al-Fujairah

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Penny

Liked: Cleanliness
Reception staff courteous. However, we had no hot water in the kitchen all week until our last evening. We had to boil the kettle to fill the kitchen sink so we could wash up. I mentioned this to Reception every day but it was not resolved until our last evening.
Stayed 7 nights in Feb 2024
Response from Denuwanthi on 6 Mar 2024
Dear Penny ,Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the lack of hot water in the kitchen throughout your stay. We appreciate you bringing this to the attention of our reception staff, and we regret that it was not resolved until your last evening. We will address this issue to ensure it doesn't reoccur in the future.Thank YouBest RegardsPlatinum Coast Hotel Apartment

10/10 Excellent

Marinda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Denuwanthi on 25 Feb 2024
Dear Marind,Thank you for choosing us and giving us a perfect 10/10 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Thank you.Platinum Coast Hotel Apartment

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel. The only downside is the outer doors are not soundproof. So we keep hearing the vacuum cleaner when the housekeeping attend the adjacent rooms
Stayed 3 nights in Jan 2024
Response from Denuwanthi on 22 Feb 2024
Dear Saleh,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! thank youPlatinum Coast Hotel Apartment

6/10 Okay

Adeeba

Travelled with partner
Stayed 1 night in Dec 2023
Response from Denuwanthi on 22 Feb 2024
Dear Adeeba,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Thank You Platinum Coast Hotel Apartment

8/10 Good

saber

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2023

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good to stay for relaxation, I love the kitchen, though the pool for me need some improvement, otherwise it was very good place, very nice staff. Thank you for having us. Definitely will come back☺️
Stayed 2 nights in Jul 2023

10/10 Excellent

Liudmyla

Stayed 4 nights in Jun 2023

10/10 Excellent

Vitali

Liked: Cleanliness, room comfort
Excellent vacation near a sea.
Excellent hotel above my expectations, well equipped clean and convenient kitchen, spacious room, clean and convenient bathroom. Professional, helpful and friendly staff. The hotel not far from shopping center and beautiful sea beach. There are well equipped gym and swimming pool at the last floor of the hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Quite place, friendly staff, relatively new building, great choice for families and long stay.
Stayed 8 nights in Feb 2023
Response from Jean on 27 Feb 2023
Dear Mr. Mohammad,First of all, thank you for staying in Platinum Coast Hotel Apartments and thank you for your positive feedback. This review made our day and we’re grateful that we had the opportunity to serve you. Best Regards,Platinum Coast Hotel Apartments

8/10 Good

Khalid

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean new hotel. Sone delays in requests.
Stayed 2 nights in Feb 2023
Response from Denuwanthi on 19 Feb 2023
Dear Khalid,Thank you very much for taking the time to write a review. We are pleased to know you had a wonderful time. Looking forward to the pleasure of welcoming you again soon. Thank you again and kind regards Platinum Coast Hotel Apartments.

8/10 Good

HEND

Stayed 2 nights in Dec 2022
Response from Admin on 6 Jan 2023
Dear Hend,Thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards Platinum Coast Hotel Apartments

10/10 Excellent

saeid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very new hotel, only 6 months old. It is an apartment hotel with kitchen and very clean rooms. Highly recommend it.
Response from Admin on 6 Dec 2022
Dear Saeid,Thank you very much for the nice comment and recommendation strive to provide our guests with an unforgettable hospitality experience, and we are very happy to hear that we were capable of achieving this during your stay. We are also very delighted to hear that you enjoyed our hotel as it means a lot to us. Once again, we thank you for this lovely review, and hope to see you again soon!Kind regards, Platinum Coast Hotel Apartment.

8/10 Good

mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from v on 4 Aug 2022
thank you for the review

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, room comfort
Staying in nice hotel during Eid
Really I enjoyed the stay in the hotel during Eid Time . The hotel was very clean and I was very lucky because I was the first customer. The staff were very nice all of them special the manager and the receptionist. And the location near every thing such as coffee shops restaurants, and supermarkets. And inshalla another time I am going to stay in this hotels even when I am alone
Stayed 2 nights in May 2022
Response from Shanks on 12 May 2022
Dear Mr.AbdulRaheman Al Hosini. Thankyou for your review and your positive comments. You will always be remembered as our first guest and be our VIP. We will welcome your next visits. Thankyou once again for giving us the opportunity to serve you. Shankar Bharadwaj General Manager.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, room comfort
Bel hôtel, appartement neuf
Très bel appartement, pratique
Stayed 1 night in Jan 2024
Response from Denuwanthi on 22 Feb 2024
Dear David,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.thank you.Platinum Coast Hotel Apartment.

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
La colazione è un po’ scarsa
Stayed 4 nights in Aug 2023
Response from Denuwanthi on 25 Feb 2024
Dear Alessandro,We apologize for the unsatisfactory breakfast experience. We appreciate your feedback and will take it into consideration to improve our offerings. Thank you for bringing this to our attention.Thank you.SincerelyPlatinum Coast Hotel Apartment

10/10 Excellent

andrea

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Franck

Stayed 1 night in Feb 2023
Response from Admin on 14 Feb 2023
Dear Franck, Thank you very much for your rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards Platinum Coast Hotel Apartments.

10/10 Excellent

Lu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and clean room. Would consider another stay again.
Stayed 3 nights in Jan 2023
Response from Admin on 30 Jan 2023
Dear Lu,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. Thank you again and kind regards Platinum Coast Hotel Apartments.

10/10 Excellent

SONIA

Travelled with family
Liked: Cleanliness, room comfort
Chalbres grande neuve prix incroyable le meilleur pour moi
Stayed 1 night in Jan 2023
Response from Admin on 29 Jan 2023
Dear Sonia,We strive to provide our guests with an unforgettable hospitality experience, and we are very happy to hear that we were capable of achieving this during your stay. We are also very delighted to hear that you enjoyed our hotel as it means a lot to us. Once again we thank you for this lovely review, and hope to see you again soon! Kind Regards,Platinum Coast Hotel Apartment.

6/10 Okay

Renate

Liked: Cleanliness, amenities, property conditions & facilities
Das Appartement ist neu und erstklassig eingerichtet. Die Umgebung ist nicht für Touristen geeignet. Das Wasserbomben Pool ist eiskalt.
Response from Admin on 6 Jan 2023
Dear Renate,Thank you very much for taking the time to share your feedback in. Your comment regarding the is well noted and has been shared to the relevant department for further improvement. Nonetheless, we still hope you have some fond memories of our beautiful Hotel, and we are hoping to welcome you back soon again. Thank you again and kind regards, Platinum Coast Hotel Apartments.

10/10 Excellent

Sami

Liked: Cleanliness, room comfort
يستحق تجربة
رائعة
Stayed 1 night in Jun 2022
Response from Shankar on 13 Jun 2022
Thankyou Mr.Sami.Happy to note you found us Amazing. Hope to see you again. thankyou for your stay.