Al Ghail Holidays

I stayed at this hotel for several days and had a mixed experience. During the first three days, water kept leaking from the bathroom glass panel door, making the floor slippery. On the fourth night, water started dripping from the upper wall, so we were moved to another room. Unfortunately, the new room had similar bathroom leakage issues, the pantry light was not working, and the air-conditioning was weak, causing a very uncomfortable and stuffy night. Despite these problems, the staff were extremely friendly, polite, and helpful throughout our stay. They responded quickly to our concerns and tried their best to assist us. With improvements to room maintenance, this hotel could offer a much better guest experience.

Room was ok…tv not in working order…bad air quality in the area…lots of polution due to the proximity to the power plant/rafinery

Staff were very helpful & accomodating. Access to 2 beaches was helpful. Location was stunning.

Such a lovely stay it was …rating it 5 stars.. friendly staff and super amenities

I had the wonderful opportunity to stay at this first-rate level hotel in JVC in Room # 3405 (34th floor) and in Room # 2716 (27th floor) during my 7 nights stay at this hotel from Novemer 23, 2025 to November 30, 2025. The views from both of these beautiful rooms were absolutely incredible from the floor-to-ceiling windows and the service from the staff members at this hotel was fabulous. The swimming pool and fitness center are both top notch and the breakfast buffet I enjoyed each morning during my stay had well over 40 different super delicious selections to choose from with dishes represented from across the globe. The valet parking attendant, Khurshid, was by far one of the most polite, caring, hospitable, respectful, courteous and friendly valet parking attendants I have ever met. Khurshid consistently went above and beyond the call of duty to ensure my vehicle was taken care of and he consistently assisted me with providing excellent directions to nearby attractions within the local JVC area. Excellent and outstanding levels of customer service are what truly represent Khurshid from the Valet Parking department and he truly deserves recognition from members of the senior level hotel management.