Al Hili Holidays

One bedroom was big. No "in hotel" restaurant as such, but restaurants on site. The Italian restaurant is where they do breakfast, but not until 7am which was too late for me. No bar, which was OK, unless you want an alcoholic beverage. There is a supermarket next door to buy breakfast things and food if needed. Kitchen utensils were limited. 2nd floor room had low water pressure for shower. But adequate. It was fine and I would stay again, but may not be first choice.

The water pressure in the room was very low. The shower had no hot water. Everything else was excellent.

Good sized rooms, in a safe and accessible location, easy for car service and sights. Pleasant staff. Room had a balcony with an amazing view, all the facilities of the room are good, though some space issues in bathroom. This is not a business hotel, so plug sockets, phone charging points are NOT easily accessible in room. F&B - OK, Breakfast can be a little chaotic in either restaurant. Lifts are slow and take time be prepared for queues. Pool area very busy, but pleasant enough for a few days.

Overall a nice hotel but customer service was actually quite poor. Valet was great. Check in person cold and a bad first impression. Hotel staff on phones in foyer whilst I was waiting to check out in a queue. Should be better for the price

This location is very nice , we as a family like the mandarin oriental locations .. this one was excellent .. It’s far from what we need to do however it’s stunning am the kids loved the pools . Overall magnificent everything .. we had the connecting family suite .. everything was perfect .. over the top great service